Bristol Hippodrome

One of the largest theatre stages in Britain, The Bristol Hippodrome has established itself on the touring circuit for all major musical productions, thus becoming known as Bristol’s West End Theatre

Nearby venues:New Oxford Theatre

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We believe that the joy of live performances should be accessible to all, and we're committed to removing barriers so everyone can enjoy entertainment in a comfortable, inclusive, and welcoming environment.

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Getting around

Enjoying the show

Resources & help

Getting around

Access parking

There is no specific parking for the venue. The nearest car park is Trenchard Street which is located a few roads behind the theatre. It is possible to park on Denmark Street and Gaunts Lane on the double yellow lines if you have a Blue Badge. Please adhere to the relevant guidance for Blue Badge parking.

Please be aware that if you are seeing the final performance of a show, it is possible that the parking on Denmark Street may be restricted or not available due to the arrival of lorries in preparation for the show get out.

Lift

There is no lift at the Bristol Hippodrome. All levels are accessed via stairs.

Step free access and wheelchairs

Please note, our Access Entrance located on Denmark Street will open approximately 30 minutes before the performance begins.

Denmark Street Access Entrance is step free although once in the Auditorium each row has a large, shallow step. If you have limited mobility, we recommend the pairs of seats on ends of Stalls Rows G-R on the left-hand side of the auditorium (stage-right), or Stalls Row P 31-43 on the left-hand side of the auditorium (stage-right).

We have 4 wheelchair/powerchair spaces in our venue, each with a fold-down seat next to it. These are located on Stalls left, by our Access Entrance on Denmark Street. This is also the location of one of our accessible toilets. We have two Boxes at the rear of the stalls that are accessible for wheelchair users via a platform lift*. Please note that all other seats on all levels have steps going up or down to them and there is no lift at this venue. We are happy to store any walking aids, lightweight folding manual wheelchairs and lightweight mobility scooters that fully fold down and can be carried by a member of the visiting party to our storage area. Larger powered mobility aids will need to be left outside the venue. Our Piano Bar is step-free and wheelchair accessible from outside or ask us for our Delivered At Seat Service when you arrive.

*Platform lift - 75cm wide, 120cm long and can accommodate a total weight of up to 250kg

Accessible toilets

Located at the back of our Piano Bar and inside Access Entrance on Denmark Street. Both have non-slip flooring and grab rails

Enjoying the show

Seat dimensions

The space between the armrests of the seats in the Stalls is 44cm/17 inches and the armrests are static. The only free-standing seats without armrests are in the Boxes. The seats in the Upper Circle are bench style without arms but please note that there is no lift to this level. For taller visitors, you may find aisle seats provide more legroom.

Services for blind, partially sighted or otherwise visually impaired audiences

Information about our venue’s Audio Description, Touch Tours and other visual services can be found on our Visual Support page. Stalls seats offer a closer view of the stage. For Audio Described shows you can sit in any area in the auditorium and use your own device with our Mobile Connect System. Touch Tours may also be available to accompany Audio Described performances and if you are registered with our Access scheme as blind or partially sighted, you will be contacted with more information.

Services for D/deaf and hard of hearing audiences

Information about our venue’s hearing enhancement systems, signed performances and other hearing services can be found on our Hearing Support page. Our venue uses the Mobile Connect system only. Find out more here.

Assistance dogs

Assistance dogs are welcome and can be looked after by the theatre staff during the performance if requested in advance or on arrival. If you would like your dog to stay with you please contact us so we can ensure your seats have suitable space for your dog. Please also check the show information for any trigger warnings. You can find out more about our policy on Assistance dogs here.

Resources & help

Visual story guide

Please email bristoladmin@atgentertainment.com for a copy of our Visual Story which is designed to assist our visitors who may need to familiarise themselves with the building and their visit before arriving. Show specific visual story books may also be available. We can also offer a familiarisation visit if required.

Sensory guides

For anyone who may feel a little overwhelmed, we have Sensory Kits available to borrow which can be used at seat and contain items designed to help calm and regulate. We can also offer a quiet space outside the auditorium for anyone needing a break from the show.

Useful links

For any resources such as Symbol Resources or links to our Euan's Guide pages, please see our Additional Resources.

Further information and questions

Details of company-wide Access Services are available in our Access Section. Any other questions please see our FAQ’s.