Email bristoladmin@theambassadors.com for a copy of our visual story which is designed to assist our patrons who are on the autistic spectrum or who have a sensory or communication condition.

Venue Access Information

Access Parking:

Customers can park for free with a Blue Badge on double yellow lines (up to 3 hours) or parking meters (no time limit). Closest roads to the theatre’s Access Entrance are Denmark Street, Gaunts Lane, Unity Street and Orchard Street

Lift access:

From the Access Entrance to the wheelchair user’s platform only

Access toilets:

There is a unisex wheelchair accessible toilet just inside the Access Entrance. There is also another one at the rear of the Piano Bar at the front of the venue.

Level access to the theatre:

Through the Access Entrance in Denmark Street. Please contact the Access line on 0800 912 6971 (Mon-Sat 9am to 10pm, Sun 10am to 8pm) for specific information and booking.

Typetalk: 0871 297 5477 the national telephone relay service which enables deaf, hard of hearing and speech impaired people to communicate with hearing people over the phone.

Infra-red and Induction Loop hearing systems:

There is a Sennheiser Infra Red system throughout the auditorium, and customers can hire a headset from the kiosk on arrival. There is also an Induction Loop system available in certain rows in the Stalls and Grand Circle –please contact the Access line on 0800 912 6971 (Mon-Sat 9am to 10pm, Sun 10am to 8pm) for full information on which rows to book for this facility.

Assistance Dogs are welcome and can be looked after by the theatre staff during the performance if requested on arrival.

Matilda The Musical

Bristol Hippodrome Theatre

Tue 7 May - Sat 8 Jun 2019