Bristol Hippodrome

One of the largest theatre stages in Britain, The Bristol Hippodrome has established itself on the touring circuit for all major musical productions, thus becoming known as Bristol’s West End Theatre.

Contact Details

St Augustine’s Parade Bristol BS1 4UZ
Contact Numbers
Accessibility Assistance
Typetalk / Textphone
Groups 10+ & Schools
Calls to 02 & 03 numbers are charged at standard geographic rate and included in any call plan minutes
Opening Hours
The Box Office is open for 90 minutes prior to the performance commencing. See 'What's On' section for performance times. Please note this is a cashless venue.

Security

ATG continues to make the safety and security of its customers and staff a priority. As such, please bear in mind that we may undertake bag checks, so recommend you leave extra time to avoid queues, and refrain from bringing suitcases, rucksacks and large bags into the Theatre. No hot food or alcohol is permitted to be brought into the venue. We only permit sealed bottles of water or soft drinks up to 500ml. All unsealed bottles will be asked to be emptied prior to admittance. Many thanks for your cooperation.

Getting Here

By car
The nearest car parks are situated at Trenchard Street and Frog Lane with many other options for those travelling by car https://www.bristol.gov.uk/residents/parking/where-to-park-in-bristol/car-parking-and-park-and-ride
The nearest car parks are situated at Trenchard Street and Frog Lane with many other options for those travelling by car https://www.bristol.gov.uk/residents/parking/where-to-park-in-bristol/car-parking-and-park-and-ride
By train
Bristol Temple Meads station is 5 minutes away by taxi. Bristol Parkway is approximately 5 miles from city centre where taxi and bus services are also available.
Bristol Temple Meads station is 5 minutes away by taxi. Bristol Parkway is approximately 5 miles from city centre where taxi and bus services are also available.
By bus
First Bus have many services which stop near the Hippodrome in the city centre. Download the First Bus app to plan your journey, track live bus times & purchase your bus tickets. Remember, single bus tickets are still just £2.
First Bus have many services which stop near the Hippodrome in the city centre. Download the First Bus app to plan your journey, track live bus times & purchase your bus tickets. Remember, single bus tickets are still just £2.

Access

Contact Us - Please see our Access Contact Us page for details.

Booking Information - Join our Access Membership Scheme to enable online booking for accessible seats, register for any available Access concessions and, for certain customers, reserve Personal Assistant tickets. Details on how to book Access tickets online are on our Booking With ATG Access Membership page.

Access Parking - We have no specific parking for the venue. The nearest car park is Trenchard Street which is located a few roads behind the theatre. It is possible to park on Denmark Street and Gaunts lane on the double yellow lines if you have a blue badge.

Access Seating Plan

To see our Stalls Access Map which provides details on our accessible seating, please click here.

Step Free Access and Wheelchairs

There is no lift at the Bristol Hippodrome

Please note, our Access Entrance located on Denmark Street will open approximately 30 minutes before the performance begins.  

Denmark Street Access Entrance is step free although once in the Auditorium each row has a step. We recommend the pairs of seats on ends of Rows F-W on the left-hand side of the auditorium (stage-right), or Row P 31-43 on the left-hand side of the auditorium (stage-right).

We have 4 wheelchair/powerchair spaces in our venue and the seats listed above are suitable if you wish to transfer to a theatre seat. Wheelchairs can be stored for the duration of the performance. If you are able to transfer to a seat from a mobility aid, please note we have no facility to store mobility scooters or powerchairs.

Our Piano Bar is step-free and wheelchair accessible from outside, or ask us for At Seat Service when you arrive.

General Seating Sizes

The Stalls and Grand Circle have individual fold-down seats with static armrests. The width of these seats is approx. 41cm. The Upper Circle is cushioned bench seating with low backs. Each space is approx. 43cm wide and there are no armrests. All our Boxes have non-fixed straight back chairs. If you would like to see photos of our seating, please contact [email protected].

Accessible Toilets - Located at the back of our Piano Bar and at the Access Entrance located on Denmark Street.

Access Performances - All upcoming Audio Described, Captioned, BSL Interpreted and Relaxed performances are listed on our Assisted Performances page.

Visual Impairment Services - Information about our venue’s audio description, touch tours and other visual services can be found on our Visual Impairment Services page. We recommend seats in Rows B and C in the Stalls for customers who require a closer view of the stage. For Audio Described shows you can sit in any area in the auditorium as we operate using the Mobile Connect app. Touch Tours may also be available to accompany Audio Described performances; this will be advertised on the web or brochure page for each show.

Hearing Impairment Services - Information about our venue’s hearing enhancement systems, signed performances and other hearing services can be found on our Hearing Impairment Services page. Our venue uses the Mobile Connect system. This can be used from any seat in the venue, just download the app on your phone and bring your own headphones. Please read Mobile Connect Instructions. You can use this system in any seats in our auditorium. For Captioned performances, we recommend seats in Rows B, C, D and E in the Stalls.

Assistance Dogs - Assistance dogs are welcome and can be looked after by the theatre staff during the performance if requested in advance or on arrival. If you would like your dog to stay with you please contact us so we can ensure your seats have suitable space for your dog. Please also check the show information for any trigger warnings.

Useful Links - For any resources such as Symbol Resources or links to our Euan's Guide pages, please see our Additional Resources.

Please email [email protected] for a copy of our Visual Story which is designed to assist our patrons who are on the autistic spectrum or who have a sensory or communication condition.

Further Information and Questions - Details of company-wide Access Services are available in our Access Section. Any other questions please see our FAQ’s.