Bristol Hippodrome Theatre

One of the largest theatre stages in Britain, The Bristol Hippodrome has established itself on the touring circuit for all major musical productions, thus becoming known as Bristol’s West End Theatre.

Contact Details

St Augustine’s Parade Bristol BS1 4UZ
Contact Numbers
Telephone Booking
0844 871 3012*
Group Bookings
0333 009 5385
Access Bookings
0800 912 6971*
General, Marketing, Press/PR
0117 302 3310
Creative Learning
017 302 3226
*Calls cost 7p per minute plus your phone company's access charge.
Opening Hours
Mon
12:00 - 16:00
Tue to Sat
12:00 - 19:30
Tue 19th Nov
12:00 - 17:00
Tue 26th Nov and Wed 27th Nov
12:00 - 16:00
Thu 28th Nov and Fri 29th Nov
12:00 - 20:00
Tue 3rd Dec - Fri 6th Dec
12:00 - 16:00
Sun
12:00 - 14:30
Sun 24th Nov and 1st Dec
Closed
Sun 7th Dec
12:00 - 19:00
There will be a limited service for advance bookings during the very busy one hour period before show times. Please try to avoid these times to enable us to offer the best customer experience.

Security

ATG continues to make the safety and security of its customers and staff a priority. As such, please bear in mind that we may undertake bag checks, so recommend you leave extra time to avoid queues, and refrain from bringing suitcases, rucksacks and large bags into the Theatre. Many thanks for your cooperation.

Getting Here

By car
The nearest car park is Trenchard Street. There are a number of NCP car parks within easy walking distance from the theatre, situated at Rupert Street, Queen Charlotte Street and Prince Street.
By car
The nearest car park is Trenchard Street. There are a number of NCP car parks within easy walking distance from the theatre, situated at Rupert Street, Queen Charlotte Street and Prince Street.
By train
Bristol Temple Meads station is 5 minutes away by taxi. Bristol Parkway is approximately 5 miles from city centre where taxi and bus services are also available.
By train
Bristol Temple Meads station is 5 minutes away by taxi. Bristol Parkway is approximately 5 miles from city centre where taxi and bus services are also available.
By bus
Many First Bus routes stop in or near the city centre
By bus
Many First Bus routes stop in or near the city centre

Access

Access Booking Line: 0800 912 6971
Typetalk Number: 18001 0800 912 6971

Email [email protected] for a copy of our visual story which is designed to assist our patrons who are on the autistic spectrum or who have a sensory or communication condition.

Venue Access Information

Access Parking:

Customers can park for free with a Blue Badge on double yellow lines (up to 3 hours) or parking meters (no time limit).  Closest roads to the theatre’s Access Entrance are Denmark Street, Gaunts Lane, Unity Street and Orchard Street

Lift access:

From the Access Entrance to the wheelchair user’s platform only

Access toilets:

There is a unisex wheelchair accessible toilet just inside the Access Entrance.  There is also another one at the rear of the Piano Bar at the front of the venue.

Level access to the theatre:

Through the Access Entrance in Denmark Street.  Please contact the Access line on 0800 912 6971 (Mon-Sat 09:00 to 22:00, Sun 10:00 to 20:00) for specific information and booking.

Mobile Connect System:

Our auditorium has recently been installed with a new Mobile Connect system that will enhance the experience of visually impaired patrons or those who are hard of hearing. The Mobile Connect system provides an amplified performance for those who need it via your personal mobile phone or tablet. If you are not familiar with this service, here is some further information to assist you before arriving for a performance:

• Anyone using this system will be able to hear a live feed of the performance on stage (with Audio Description if attending an Audio Described performance) through a headset or directly through their hearing aids from wherever they are sat throughout the auditorium. If you are listening through hearing aids, please request a neck loop.

• If you have either an iPhone/iPod/iPad or an android smartphone you can download the FREE Sennheiser Mobile Connect App from the app store through a WiFi connection (Downloading using your roaming data may incur extra data charges).

• Bring your fully charged device with the latest version of the app installed and your own headphones to use in the venue.

• Please connect to the Mobile Connect Wifi once inside the auditorium on arrival and make sure that your data is switched off and your phone is on silent. (For the best experience, you may wish to switch your device to Airplane mode. The Mobile Connect App will still work under this function).

• Our Piano Bar opens 2 hours prior to a performance and theatre staff will be on hand here to help familiarise you with the App.

• If you do not have your own device, we have a limited number of devices and headphones available for use.

• Please make sure you bring your phone or tablet fully charged and be aware that your battery could be fully depleted by the end of its use (depending on model, battery age, length of show etc). You may want to bring a “battery bank” with you so that you can re-charge your device if needed.

Assistance Dogs are welcome and can be looked after by the theatre staff during the performance if requested on arrival.

If you have any further questions regarding our Mobile Connect system or for any other Access enquiries, please contact [email protected] and we will be happy to help.