Have you ever wondered what it’s like to go backstage at The Alex? Why not book one of our backstage theatre tours? Each tour will give you a unique insight into one of...
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Theatre Tour
Have you ever wondered what it’s like to go backstage at The Alex? Why not book one of our backstage theatre tours? Each tour will give you a unique insight into one of the most historic theatres in the West Midlands.
See the dressing rooms that have housed the stars, visit the backstage areas that are the workhouse of theatre life and finally step onstage at the Alex and in doing so join with some of the greats of English theatre*. After your tour you can join us for a free hot drink and biscuits in our beautiful Piano Bar.
*Access to the stage is not always possible due to visiting company policy. Please note that the tour covers all parts of the theatre and this includes many stairs. The use of photography or video recording is not permitted on the tour.
Theatre Tour
There are no booking fees for this production.
Theatre Tour Access
Access Booking line: 0800 912 6971
The Alexandra Visual Story: a visual resource to help prepare visitors for a new experience and to help them become familiar with new surroundings and what to expect. Please contact our Access Champion to request the Visual Story here
The Alexandra Virtual Tour: Make your way through the public areas of our venue to help familiarise you with our building. Click here
At The Alexandra, we have an Access Ambassador for every performance. This member of staff is on hand to ensure our patrons have everything they need throughout their visit and they can be contacted via any member of our Front of House staff.
We value our customers greatly and welcome any feedback you may have. Please don’t hesitate to speak to a member of our team during your visit.
Audio brochure
Access Performances- Audio Description None scheduled
- Sign Language Interpreted None scheduled
- Captioned None scheduled
- SUR Titles None scheduled
- Relaxed Performances None scheduled
There are 8 wheelchair spaces available in Stalls. Access to Stalls is available via the easy access entrance on Station Street, next to Stage Door. There is an intercom and a member of staff will meet you there. Please note, this entrance opens around 30 minutes before the performance.
Access to Dress Circle, Grand Upper Circle and the Ambassador Lounge is via stairs only.
There is no lift access at the theatre.
The Alexandra offers Sennheiser infra-red listening systems.
Induction Loop Necklace
Suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace, switch your hearing aid to the 'T' setting and the sound is amplified. The necklace has an adjustable volume control.
Headset
This device amplifies sound through ear-pieces similar to regular headphones. Suitable for persons without a hearing aid.
To access the infrared system please request receiving equipment from a member of staff on the day of the show, who will contact the Access Ambassador. We do ask that these be returned after the show to a member of our Front of House staff.
Guide, hearing and
other working dogs are welcome in all parts of the theatre. If you wish to
bring your guide or hearing dog to the theatre, please advise the Box Office
when booking your tickets. Your dog is welcome to sit with you in the
auditorium however please note that some shows include special effects, e.g.
strobe lighting, smoke, pyrotechnics and loud bangs. Alternatively we can
organise for a member of staff to care for your dog during the performance and
provide them with some drinking water.
There are accessible toilet facilities on the ground floor of Stalls. These are separate, fully accessible, private, unisex facilities next to the easy access entrance door.
The Alexandra Theatre, Birmingham Information
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We recommend Q-Park, The Mailboxâs secure award winning car park, just 5 minutes walk away. For Sat Navs enter postcode B1 1RD. Alexandra customers get an exclusive rate of £6 for 6 hours, saving £5. Take your ticket along with your show ticket to the concierge desk, in the front foyer of the Suffolk Street Queensway theatre entrance at any stage during your visit to get the discount applied to your ticket. Please note this offer is only available for stays up to 6 hours and any stay in excess of this will be charged at the normal car parking rate.
For more information please visit https://www.q-park.co.uk/en-gb/cities/birmingham/mailbox/
The NCP New Street Car Park is less than a minute away from the Alexandra, for sat navs postcode is B5 4AN and NCP offer a pre-paid parking voucher for theatre customers. Simply visit our concierge desk at any stage during your visit to pay a £6 discounted parking rate and eliminate the need to queue for the pay machine at the end of the show. Terms and Conditions apply and vouchers are non refundable.
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There are 8 wheelchair spaces available in Stalls. Access to Stalls is available via the easy access entrance on Station Street, next to Stage Door. There is an intercom and a member of staff will meet you there. Please note, this entrance opens around 30 minutes before the performance.
Access to Dress Circle, Grand Upper Circle and the Ambassador Lounge is via stairs only.
There is no lift access at the theatre.
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enjoy the Piano Bar
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available in the Ambassador Lounge
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Cloakroom available at the Concierge Desk
Suffolk Queensway
Birmingham
West Midlands
B5 4DS
By Car
We recommend Q-Park, The Mailbox’s secure award winning car park, just 5 minutes walk away. For Sat Navs enter postcode B1 1RD. Alexandra customers get an exclusive rate of £6 for 6 hours, saving £5. Take your ticket along with your show ticket to the concierge desk, in the front foyer of the Suffolk Street Queensway theatre entrance at any stage during your visit to get the discount applied to your ticket.
The NCP New Street Car Park is less than a minute away from the Alexandra, for sat navs postcode is B5 4AN and NCP offer a pre-paid parking voucher for theatre customers. Simply visit our concierge desk at any stage during your visit to pay a £6 discounted parking rate and eliminate the need to queue for the pay machine at the end of the show. Terms and Conditions apply and vouchers are non refundable.
By Train
The new Birmingham New Street Station and Grand Central are now open. Together New Street and Grand Central provide world class transport links; shopping, food and drink in the heart of Birmingham City Centre, only a few steps away from the New Alexandra.
Inter City services run from all major towns and cities, including hourly services from London, into Birmingham New Street. Upon arrival at Birmingham New Street station, follow signs for the Station Street exit. The Alexandra is located just a short 3 minute walk from the station.
For more information call National Rail Enquiries on 08457 484950 or visit National Rail.
By Bus
Most city buses stop within 5 minutes walk from the theatre. For further details on timetables call Travelline on 0871 200 22 33 (landline calls charged at 10p per minute) or online via Network West Midlands.
By Air
Birmingham International Airport has a rail link directly into Birmingham New Street, only a three minute walk to The Alexandra.
Calls cost 7p per minute, plus your phone company's access charge.
Groups Bookings : 0333 0095 382 (Calls charged at local rate).Birmingham Group Sales is open from 9am-5.30pm, Mon-Fri
Access Bookings : 0121 230 90770121 230 9077
Stage Door / Admin:* : 0121 230 9071
ATG continues to make the safety and security of its customers and staff a priority. As such, please bear in mind that we may undertake bag checks, so recommend you leave extra time to avoid queues, and refrain from bringing suitcases rucksacks and large bags into the Theatre. Many thanks for your cooperation.
Various construction projects and roadworks currently happening in the city centre may affect your journey. Please ensure you check your journey before you travel and allow plenty of time to get to us. For further information please visit https://www.birmingham.gov.uk/roadworks
To pick your own seats for Theatre Tour at The Alexandra simply find the performances you'd like to see from the listings below and you'll be given the option.
ATG TheatreCard
Want to get closer to everything you love about the theatre? Introducing TheatreCard Classic and TheatreCard Plus: our members’ clubs.
With prices starting from just £35 a year, why not become a TheatreCard member today?
JOIN THEATRE CARD MORE INFOClassic
- Priority booking
- Priority seat selection
- No booking fees on most shows
- No transaction fees on all shows
- No-quibble ticket exchange
- Exclusive savings
- Cloakroom pass
- Dedicated booking line
- Beautiful brochures
- Regular newsletters
Plus
- All of classic plus...
- Free ticket protection
- Invite only facebook group access
- News before anyone else
Theatre Tour Group Bookings
Enquire here
Email: [email protected]
Groups Booking line: 0333 0095 382 (Calls charged at local rate). Birmingham Group Sales is open from 9am-5.30pm, Mon-Fri
- Reserve now, pay later
- No booking fees on selected shows
- Huge savings on the majority of shows
- Easily amendable reservations
- Reserve more than one show at once
- No deposits required
- Reservations are invoiced, and are easy for you to review and check before paying
- Tickets posted free to your door
- Pre-book hospitality packages
Find out more about Group Bookings
