The Alexandra, Birmingham

The Alexandra was built in 1901 by William Coutts and throughout its vast history, has become home to first class entertainment. In 2018, the venue underwent an extensive refurbishment and reverted to its original name, The Alexandra. The theatre is a valuable contributor to culture within Birmingham and the West Midlands, presenting first-rate musicals, drama, comedy and more.

Contact Details

Suffolk Queensway, Birmingham, West Midlands, B5 4DS
Contact Numbers
Telephone Booking*
03330 096 690
Group Bookings
0333 0095 382
Access Bookings
0800 912 6971
*Calls charged at standard geographic rates and count towards any inclusive minutes in the same way as calls to 01 and 02 numbers.
Opening Hours
Please note the building is currently closed in line with government guidelines. If you have further queries, please use our online Help Centre where commonly asked questions can be found.

Security

ATG continues to make the safety and security of its customers and staff a priority. As such, please bear in mind that we may undertake bag checks, so recommend you leave extra time to avoid queues, and refrain from bringing suitcases, rucksacks and large bags into the Theatre. Many thanks for your cooperation.

Getting Here

By car
Our recommended car parks are the Mailbox’s Q-Park (B1 1RD) & NCP New Street (B5 4AN). Validate your parking ticket at our Concierge to receive the best rate. To find out how Birmingham’s Clean Air Zone may affect you please visit brumbreathes.co.uk.
By car
Our recommended car parks are the Mailbox’s Q-Park (B1 1RD) & NCP New Street (B5 4AN). Validate your parking ticket at our Concierge to receive the best rate. To find out how Birmingham’s Clean Air Zone may affect you please visit brumbreathes.co.uk.
By train
Birmingham New Street Station and Grand Central are only a few steps away from the The Alexandra. Inter City services run from all major towns and cities, including hourly services from London, into Birmingham New Street.
By train
Birmingham New Street Station and Grand Central are only a few steps away from the The Alexandra. Inter City services run from all major towns and cities, including hourly services from London, into Birmingham New Street.
By bus
Most city buses stop within 5 minutes walk from the theatre. For further details on timetables call Travelline on 0871 200 22 33 (landline calls charged at 10p per minute) or online via Network West Midlands.
By bus
Most city buses stop within 5 minutes walk from the theatre. For further details on timetables call Travelline on 0871 200 22 33 (landline calls charged at 10p per minute) or online via Network West Midlands.

Access

Access Booking Line: Mon – Fri 9am – 6pm
Typetalk Number: 18001 0800 912 6971

Please note the building is currently closed in line with government guidelines. If you have further queries, please use our online Help Centre where commonly asked questions can be found.

Booking Information

At The Alexandra, we have an Access Ambassador for every performance. This member of staff is on hand to ensure our patrons have everything they need throughout their visit and they can be contacted via any member of our Front of House staff.

We value our customers greatly and welcome any feedback you may have. Please don’t hesitate to speak to a member of our team during your visit.

The Alexandra Visual Story: a visual resource to help prepare visitors for a new experience and to help them become familiar with new surroundings and what to expect. Please contact our Access Champion to request the Visual Story here

The Alexandra Virtual Tour: Make your way through the public areas of our venue to help familiarise you with our building. Click here

The Alexandra Audio Brochure: To listen to our audio brochure for what's coming up at the Alexandra, please click here.

Venue Access Information

There are 8 wheelchair spaces available in Stalls. Access to Stalls is available via the easy access entrance on Station Street, next to Stage Door. There is an intercom and a member of staff will meet you there. Please note, this entrance opens around 30 minutes before the performance.

Access to Dress Circle, Grand Upper Circle and the Ambassador Lounge is via stairs only.

There is no lift access at the theatre.

The Alexandra offers Sennheiser infra-red listening systems.

Induction Loop Necklace

Suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace, switch your hearing aid to the 'T' setting and the sound is amplified. The necklace has an adjustable volume control.

Headset

This device amplifies sound through ear-pieces similar to regular headphones. Suitable for persons without a hearing aid.

To access the infrared system please request receiving equipment from a member of staff on the day of the show, who will contact the Access Ambassador. We do ask that these be returned after the show to a member of our Front of House staff.

Guide, hearing and other working dogs are welcome in all parts of the theatre. If you wish to bring your guide or hearing dog to the theatre, please advise the Box Office when booking your tickets. Your dog is welcome to sit with you in the auditorium however please note that some shows include special effects, e.g. strobe lighting, smoke, pyrotechnics and loud bangs. Alternatively we can organise for a member of staff to care for your dog during the performance and provide them with some drinking water.

There are accessible toilet facilities on the ground floor of Stalls. These are separate, fully accessible, private, unisex facilities next to the easy access entrance door.