Richmond Theatre Access
Access Booking line: 0800 912 6971
Babes in Arms Policy
Children under the age of 18 months will not require a seat and can remain on the lap of the attending adult. Children over this age must therefore have a seat purchased for them.
Richmond Theatre Visual Story
A visual resource to help prepare visitors for a new experience and to help them become familiar with new surroundings and what to expect. Click here to download it
Dementia-Friendly Performances at Richmond Theatre
The Stalls, Stalls Bar and an adapted toilet are accessible to wheelchair users. Please note this
venue does not have a lift and access for wheelchair users is restricted to the
Stalls level only.
We're pleased to introduce MobileConnect to our venue, a WiFi-based system for accessible hearing. Easy and convenient to use, you can download the app direct to your smartphone. We also have a limited number of iPods available in venue for you to hire if hearing assistance is required during a show.
Speak to a member of staff on arrival and we will be happy to assist in setting you up!
Hearing dogs and guide dogs are welcome in the theatre. Please inform the Box Office at the time of making your booking.
There is an adapted toilet on the Stalls level.