Fortune Theatre

One of Covent Garden’s smallest venues, the Fortune Theatre instils a sense of both atmosphere and intimacy. Providing guests with some of the best seats in theatre, the stage brings the West End up close. Built in 1924, the Fortune has seen many stars tread the boards, from Dame Judi Dench to Alan Bennett and beyond! For 33 years, the Fortune Theatre was home to the enigmatic and brilliant production of The Woman in Black, and is now showing the critically acclaimed Operation Mincemeat. Tickets are available to book from our online box office.

Nearby venues:Ambassadors Theatre,Apollo Victoria Theatre,Duke of Yorks Theatre,Harold Pinter Theatre,Kit Kat Club at the Playhouse,Lyceum Theatre,Phoenix Theatre,Piccadilly Theatre,Savoy Theatre,Trafalgar Theatre

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We believe that the joy of live performances should be accessible to all, and we're committed to removing barriers so everyone can enjoy entertainment in a comfortable, inclusive, and welcoming environment.

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Getting around

Enjoying the show

Resources & help

Getting around

Step free access and wheelchairs

The Fortune theatre does NOT have a regular elevator style ground floor to basement stalls, first floor dress circle, or third floor upper circle.

There are no steps into the foyer from the outside pavement and the Box Office is on the right. There are 21 steps down to the stalls, 7 steps up to the Dress Circle and 40 steps up to the Upper Circle. All stairwells have handrails. The auditorium is open 30 mins before the performance.

The Fortune Theatre is pleased to offer a platform lift for the convenience of patrons who use a wheelchair and patrons with mobility needs. The lift is located at the Dress Circle side entrance on Crown Court and provides direct access to the theatre.

Wheelchair Specifications The platform lift has strict dimension and weight criteria to be able to operate, so please ensure the wheelchair is no larger than the measurements below.

-Length of wheelchair: 93cm (including all back supports, headrests, armrests, and any other items extending beyond the main footprint of the wheelchair)

-Width of wheelchair: 74cm

-Weight of wheelchair: 170kg

It is important the wheelchair does not exceed these measurements as we cannot guarantee entry into building if exceeded.

When customers arrive, they will be met by a front of house member who will guide them around to the side entrance and the lift. Our staff will make a visual assessment regarding the weight of your wheelchair. If the wheelchair appears to exceed the maximum weight limit, our staff will suggest transferring to one of our in-house wheelchairs. Your own wheelchair can be sent up separately, and you can transfer back to it once you've reached the seating area. If you are unable to transfer out of your wheelchair for this process or this poses any concern to you, please contact the access team @ [email protected] in advance to discuss your specific needs.

The wheelchair lift cannot be used for mobility scooters or larger electric wheelchairs. This lift is also available for patrons who wish to transfer to a seat but cannot manage the 7 steps up to the dress circle.

Non- Transferring Accessible Seating The non-transferring wheelchair space is available in the Dress Circle, seat F16. This space is conveniently located right next to the lift’s exit on the Dress Circle level, making access easy and seamless.

For Patrons with Mobility needs The platform lift at The Fortune Theatre is equipped with a small fold-down seat, designed for patrons who may have difficulty using stairs. This seat provides additional comfort and support during the lift’s operation. Please note that, for safety reasons, we are unable to allow patrons to use the lift while standing. The lift is intended for seated use only to ensure a secure and comfortable journey.

Unsure if Your Wheelchair is Suitable? If you are unsure whether the platform lift can accommodate your wheelchair or is suitable for your access requirements , please do not hesitate to contact our box office team at [email protected]. They will be happy to assist you and provide further details to ensure your visit is as comfortable as possible.

The Fortune theatre does NOT have a regular elevator style ground floor to higher floors lift.

There are no steps into the foyer and the Box Office is on the right. There are 21 steps down to the stalls. 7 steps up to the Dress Circle and 40 steps up to the Upper Circle. All stairwells have handrails. The auditorium is open 30 mins before the performance.

Wheelchair transfers - there are 7 steps up to the back of the Dress Circle. Dress F6-7 are the easiest seats to transfer to being level with the back of the auditorium.

Box A and Box B are not wheelchair accessible. Box A is accessible to wheelchair user patrons who can transfer, unaided to an armchair via a slim doorway and 5 stairs.

Wheelchairs and scooters will be stored in a safe place.

Lift operation

The platform lift transports patrons up and down six steps from the ground floor to the Dress Circle entrance, providing smooth and efficient access to the theatre’s dress circle level.

Accessible toilets

There is one accessible toilet located on the ground floor in the dress circle area. The toilet is located at the base of the six steps up to the dress circle, next to the platform lift. If you require images or more information, please contact the box office team at [email protected]

Assistance dogs

Information about The Fortune Theatre's guide dogs policy can be found here.

We understand and appreciate that you may also want to bring a dog to provide additional support, especially emotional support. Generally, we will look to offer alternative adjustments to support your visit, such as providing a ticket for an essential companion.

For the safety and wellbeing of your animal, it may not be reasonable to permit their entry into our venues, however we will discuss requests on a case-by-case basis.

Requests for support dogs should be emailed to the venue box office - [email protected]

Enjoying the show

Services for blind, partially sighted or otherwise visually impaired audiences

Information about our venue’s audio description, touch tours and other visual services can be found on our Visual Impairment Services page.

Services for D/deaf and hard of hearing audiences

Information about our venue’s hearing enhancement systems, signed performances and other hearing services can be found on our Hearing Impairment Services page. The Fortune Theatre is equipped with a Sennheiser RF sound amplification system, available in all areas of the auditorium.

The Sennheiser RF sound amplification system is available with headphones or an induction neck loop, which covers all areas of the auditorium.

The receiver unit has a standard headphone connector allowing you to use either the supplied headphones or your own headphones.

An induction neckloop can also be connected, and is suitable for patrons already wearing a Hearing Enhancement Aid. If you put the neckloop around your neck and switch your hearing aid to the ‘T’ setting, the sound will be amplified.

The receiver has an adjustable volume control.

To access the hearing amplification system, please request receiving equipment from the front of house team upon your arrival at the theatre.

Resources & help

Useful links

Please contact the Box Office to request the Visual Story - a visual resource to help prepare visitors for a new experience and to help them become familiar with new surroundings and what to expect.

Further information and questions

Details of company-wide Access Services are available in our Access Section. Any other questions please see our FAQ’s.