Contact Us - Please see our Access Contact Us page for details

Bookings Email - access@trafalgarentertainment.com

Access Parking - There are no on street parking bays nearby. The nearest car park is Cambridge Street which is 200m away and has a number of blue badge bays.

Step Free Access and Wheelchairs

Trafalgar Theatre is accessible for wheelchair users.

The main entrance to the theatre is on Whitehall. The Foyer, Foyer Bar and Box Office are on street level. The pavement in front of the entrance of the venue is raised by 2 steps. You can find a flat pavement on Spring Gardens, the street parallel to Whitehall behind the theatre.

Enter the foyer step free, take the lift to the lower level, then enter the auditorium via rear Stalls Entrance A or B, depending on your seat location. The Stalls level is gently raked and the spaces for wheelchair user and companion are on the aisles in rows B and H. There are 25 steps down from the Foyer/Box Office to the Stalls Bar. You are welcome to use our lift. The Stalls Bar affords level access to the Stalls auditorium.

Our Dress Circle level is steeply raked. There are 14 steps from the Foyer to Dress Circle Entrance A, where you will enter at row G. There are 3 steps between each row, either down to row A or up to row M. There are 21 steps from the Foyer to Dress Circle Entrance B and 25 steps from the Foyer to Dress Circle Entrance C.

Wheelchair users are advised to arrive 20 minutes prior to the performance.

Please note, Trafalgar Theatre is only able to accommodate small wheelchairs – up to 25” or 65 cm width and 43’’ or 110cm length (no mobility scooters) due to size and weight restrictions (225 kg max) of our lifts.

The Foyer Bar is located in the Foyer next to the Box Office. The more spacious Stalls Bar has extra seating and is located on the basement level, 25 steps down from the Foyer. We are happy to bring drinks to disabled customers in the auditorium upon request.

Accessible Toilets - There are 22 steps up from the Foyer to Dress Circle level male and female toilets. From the rear of the Dress Circle, there are 9 steps up to the Upper level toilets. There are further toilets in the Stalls Bar, where there is also an accessible toilet that can be used by disabled patrons.

Access Performances - All upcoming Audio Described, Captioned, BSL Interpreted and Relaxed performances are listed on our Assisted Performances page.

Visual Impairment Services - Information about our venue’s audio description, touch tours and other visual services can be found on our Visual Impairment Services page. Touch Tours can be organised in advance (subject to availability) by contacting TrafalgarManagement@trafalgarentertainment.com

Hearing Impairment Services - Information about our venue’s hearing enhancement systems, signed performances and other hearing services can be found on our Hearing Impairment Services page. We have both Radio and Mobile Connect Hearing Enhancement Systems. Radio and Mobile Connect Devices are available at the kiosk.

TE Access Membership Scheme - Join the TE Access Membership Scheme by downloading the TE Access Membership form.

Assistance Dogs - Guide Dogs are permitted in the auditorium. Alternatively, staff are available to look after Guide Dogs during the show in accordance with Guide Dogs for the Blind guidelines.

Useful Links - For any resources such as Symbol Resources or links to our Euan's Guide page, please see our Additional Resources.

Further Information and Questions - Details of company-wide Access Services are available in our Access Section. Any other questions please see our FAQ’s.

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