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Aylesbury Waterside Theatre

Aylesbury Waterside Theatre

Aylesbury Waterside Theatre Access

Booking Information

Access Booking line: 0800 912 6971

Aylesbury Waterside Theatre Visual Story: a visual resource to help prepare visitors for a new experience and to help them become familiar with new surroundings and what to expect.

We have many accessible performances and offerings available including Audio Described, Captioned, BSL and Relaxed Performances and Dementia Friendly Screenings.

Please contact Access Champion Marion Byrne to request the Visual Story, find out more about our accessible offerings and to join our Access Membership Scheme where you can book concession tickets online, by phone or in person. Click here to contact Marion.

As part of Aylesbury Waterside Theatre’s commitment to accessibility and theatre for all, the venue has announced their support of the Sunflower Lanyard scheme. Launching to coincide with Learning Disability Week Mon 17 – Sun 23 Jun the sunflower lanyards are an initiative enabling those with a hidden disability who may require additional help to be easily recognised and assisted as needed.

Following a social media post in April highlighting the theatre’s relaxed performances as part of Autism Awareness Week, a patron came forward with feedback on how customer experience could be improved for those living with autism. Andy Rotherham from Aylesbury mentioned the sunflower scheme and also how the theatre could benefit from having quiet areas for customers needing a quiet space pre-show and during the interval. As well as implementing the lanyard initiative which signals to theatre staff that a customer has a hidden disability hence enabling appropriate care and support to be delivered in a non-intrusive manner, furniture has been moved in the venue allowing for two quieter breakout areas in Circle 2 and on the Promenade to be utilised.

In the UK 700,000 people live with autism, 1 million have learning disabilities, 850,000 have dementia and 11 million people have some sort of hearing loss. Hidden disabilities include, but are not limited to, dementia, autism, learning disabilities, anxiety issues, mental health impairments and hearing loss. The Waterside is in good company with the sunflower lanyard scheme which is already being used in airports including Gatwick, Heathrow, Birmingham, Manchester, Bristol and Inverness, as well as in supermarkets, Sainsburys and Co-op.

For further information on access and to book for access performances please visit Aylesbury Waterside Theatre Box Office, or call the FreephoneAccess Booking Line on 0800 912 6971.

Venue Access Information

There are eight wheelchair positions with companion seats, six in the stalls and two in Circle 1

Aylesbury Waterside Theatre has an infra-red sound amplification system with headsets and necklaces. Necklace: Suitable for persons wearing a hearing aid, the necklace is worn around the neck. Whilst wearing the necklace switch your hearing aid to the 'T' setting and the sound is amplified. The necklace has an adjustable volume control. Headset: This device amplifies sound through earpieces similar to regular headphones. Suitable for persons without a hearing aid.

Guide, hearing and other working dogs are welcome in all parts of the theatre.

There are separate, accessible toilet facilities located at each of the principal seating levels.