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Savoy Theatre

Opened in 1881, the Savoy Theatre in London has had a long standing history as the home of Gilbert and Sullivan, However the Savoy Theatre became most famous as the first public building in the world to be lit by incandescent electric lights. Neighbouring the iconic Savoy Hotel.

We believe that the joy of live performances should be accessible to all, and we're committed to removing barriers so everyone can enjoy entertainment in a comfortable, inclusive, and welcoming environment.

Getting around

Step free access and wheelchairs
There are 75 steps to the Stalls from the foyer. These are NOT advised for patrons with limited mobility. There is no lift in the theatre. Dress Circle is 32 steps down from the foyer (two flights of stairs). There is also street - level access into the Dress Circle which can be accessed from Carting Lane. Patrons wishing to use this entrance need to arrive at the theatre no earlier than half an hour before show-time and one of their party should inform Stage Door (also located on Carting Lane) that they need to use this entrance.
Patrons who arrive via the main foyer on Savoy Court can be escorted around to the Carting lane entrance by a member of staff. Patrons that wish to do this should be aware that it is a 10 minute walk around the theatre and escorting staff will not be able to aid in the manoeuvring of wheelchairs. This route also involves navigating gradients on Savoy Street.
Wheelchair access is to the Dress Circle from Carting Lane. The theatre can accommodate 1 wheelchair patron with a companion or 2 wheelchair patrons with no companions seated together at each performance. There is also availability for patrons who can transfer into seats. Patrons who wish to transfer from wheelchairs should be aware that there are steps to the most accessible seats at the ends of row F (2 steps) and G (3 steps) of the Dress Circle are recommended. If patrons wish to transfer but are unable to negotiate any steps, the wheelchair space is the only seating with complete level access.
There are four bars in the theatre – Stalls, Dress, Mezzanine and Grand Circle.
There is no level access to the bars but drinks can be brought to seats.
Accessible toilets

There are toilets on all levels of the theatre. Accessible toilet facilities are located on the Dress Circle level.

Assistance dogs

Assistance dogs are welcome at the Savoy Theatre. They can stay with you during the performance; however you must inform the Box Office so that an aisle seat can be booked. Alternatively, a member of staff will care for your dog during the performance.

Enjoying the show

Services for blind, partially sighted or otherwise visually impaired audiences

Information about our venue’s audio description, touch tours and other visual services can be found on our . Recommended seats for visually impaired, for AD shows. Any info on large print and Braille programmes

Services for D/deaf and hard of hearing audiences

Our venue offers the Mobile Connect app for sound enhancement, please follow the instructions on the link for details on how to download the app to your own device prior to arrival. We recommend using wired headphones for the best connection, and also using a power bank to recharge your device during the performance https://atgtix.co/MobileConnect

Resources & help

Useful links

For any resources such as Symbol Resources or links to our Euan’s Guide page, please see our . You can also download the or for further information.

Further information and questions

Details of company-wide Access Services are available in our . Any other questions please see our .

Contact us

Please see our page for details

Access Membership Scheme

Join our free scheme to:

  • Book tickets for accessible seats online

  • Book essential companion tickets if eligible

  • Receive information on access performances

More Info

We believe that the joy of live performances should be accessible to all, and we're committed to removing barriers so everyone can enjoy entertainment in a comfortable, inclusive, and welcoming environment.