Contact Us - Please see our Access Contact Us page for details

Booking Information - Join our Access Membership Scheme to enable online booking for accessible seats, register for any available Access concessions and, for certain customers, reserve Personal Assistant tickets. Details on how to book Access tickets online are on our Booking With ATG Access Membership page.

Access Parking/Travel

Cars - QPark (OMNI Centre, Greenside Row) multi-storey car park (approx 2 mins away) has 9 disabled parking spaces and lift to street level. St James Quarter car park (approx. 2 mins away) has 70 disabled parking spaces and lifts to street level. There is a drop off point outside the omni centre where vehicles can pull up for a short amount of time and then a 50 metre walk.

Taxis - Outside the Omni Centre, Greenside Row, EH1 3AU

Buses - 1, 5, 7, 14, 34, 49 Stop: Omni Centre

Trams - Currently St Andrew’s Square (Picardy Place, across the road from the Playhouse opens mid-summer 2023)

Trains - Waverley 0.3 miles uphill from the theatre.

Step Free Access and Wheelchairs

The Edinburgh Playhouse does not have a lift. There is level access from the entrance into Circle Bar located on the right hand side of the main foyer. An ‘At Seat Service’ is available on request please ask a member of the Front of House team upon arrival.

For level access with only 1 step, we recommend Circle Row M. In the Circle, there are handrails from Row K to A and our AA + BB seats Our Stalls are 40 steps down (4 flights) from Street Level. There are handrails on these stairs, but there may not be handrails to all seats. There are handrails up the 25 steps (2 flights) to the Balcony. The Balcony has steeper and shallower seats than other levels with no handrails. Our Bistro and Ambassadors Lounge are located up 3 flights of stairs. Our Director’s Box is located up 6 steps.

We have 8 step-free wheelchair positions, and 8 seats are suitable if you wish to transfer to a theatre seat. There is a slight incline to these seats.

In the Stalls, seats are c.40cm (not including armrests). Armrests do not move. Legroom may differ throughout the level. If extra legroom is needed, please book in Row L. In the Circle, Wheelchair spaces widths are up to 110cm. Seats in the circle, including companion chairs next to wheelchair positions, are c.40cm (not including armrests). In the Balcony, seats are c.40cm and have smaller armrests. Legroom is more limited in the Balcony.

Accessible Toilets - We have 1 accessible toilet on our Ground (Circle) Level. This is accessed via our Circle Bar (right hand side of the Entrance Foyer). Unfortunately, we have no dedicated accessible toilets on the other levels.

Access Performances - All upcoming Audio Described, Captioned, BSL Interpreted and Relaxed performances are listed on our Assisted Performances page.

Visual Impairment Services - Information about our venue’s audio description, touch tours and other visual services can be found on our Visual Impairment Services page. We recommend seats in Stalls Rows A-E for customers who require a closer view of the stage. For Audio Described shows please sit in Stalls Rows C-E. Touch Tours may also be available to accompany Audio Described performances; this will be advertised on the web or brochure page for each show.

Hearing Impairment Services - Information about our venue’s hearing enhancement systems, signed performances and other hearing services can be found on our Hearing Impairment Services page. When using our Infrared System, we recommend seats in the stalls - Rows B-E. On arrival, please notify the door staff that you require a headset and they will call a member of staff to bring one to you. For BSL performances, the interpreter stands on Stage Left or Stage Right depending on the show. We suggest any seats from Row J forward will give you the best view of the interpreter. For Captioned performances, we recommend seats in Mid-Front Stalls or Mid to Front Circle. This may be dependent on the eyesight of the customer. Please avoid rear seats on all levels.

Useful Links - For any resources such as Visual Story or links to our Euan's Guide page, please see our Additional Resources. We have more detailed accessibility information and customer reviews on Access Scottish Theatre.

Further Information and Questions - Details of company-wide Access Services are available in our Access Section. Any other questions please see our FAQ’s.

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