In conjunction with the National Autistic Society based here in Milton Keynes, we've put together a Social Story for those on the autistic spectrum.

Please contact our Box Office to request the Social Story.

Venue Access Information

There are six wheelchair spaces available in the Stalls and four spaces in the Upper Circle. There is lift access to all levels of the theatre.

All areas of the Theatre are accessible to customers with limited mobility, including wheelchair users. There is level access from the top of Margaret Powell Square, through into the foyer, with level access into the auditorium at both sides of the stalls. Ramped access is provided to backstage areas. The building features wide corridors and doors, and accessible toilet facilities. Two front of house lifts provide access to the Circle and Upper Circle, with appropriate seating positions available on all levels. Similarly, a lift backstage provides access to all levels with mobility lifts cited at split-levels between front of house and backstage areas. All lifts are fitted with voice commentary and tactile aids.

The Box Office, The Garden Room and Foyer Bar on the ground floor and Circle Bars all have low level counters and accessible levels for transactions. Front doors to the foyer areas can be operated automatically by push button with tactile aids.

Hearing enhancement aids are available from the Cloakroom

Mobile Connect

Mobile Connect is a hearing enhancement service provided by Sennheiser run through WIFI in the auditorium. The App can be downloaded for free to your smartphone from the App Store or Google Play and enables customers to listen to amplified sound or audio descriptions through their own headphones. Patrons with a hearing aid can collect a Mobile Connect hearing loop from the Cloakroom prior to the performance.

Induction Loop Necklaces

Available for patrons already wearing a hearing enhancement aid. By putting the necklace around your neck and switching your hearing aid to the ‘T’ setting, the sound will be amplified.

Infra-red Headsets

We have infra-red Sennheiser sound amplification headsets which amplify sound through earpieces similar to regular headphones. This is suitable for patrons without a hearing aid.

Box Office

We have a hearing loop at our box office counter and by switching your hearing aid to the ‘T’ setting, the sound will be amplified.

Guide dogs and hearing dogs are welcome at Milton Keynes Theatre and they can stay with you while you are in the Theatre. If you wish to bring your guide or hearing dog to the Theatre, please advise the Box Office when booking your tickets and a seat next to the aisle will be reserved for you. Alternatively, a member of staff can care for your dog during the performance. Please contact our Stage Door team on 01908 547500 at least two weeks before your visit if you would like to arrange this. We can also provide drinking water for your dog.

There are public toilet facilities on the ground, first and third floors of the foyer areas. There are separate, fully accessible, male and female facilities on the ground and first floors, and fully accessible facilities for both men and women on the third floor (by door 10). Backstage there are accessible facilities on all levels. There is an emergency call-point in all accessible facilities, should you need to call for a member of staff.

Baby changing facilities are located in fully accessible toilets on the ground, first and third floors.

Jane McDonald

Milton Keynes Theatre

Sun 6 Sep 2020