Victoria Palace Theatre
In 2017 the Victoria Palace Theatre, magnificently restored for the 21st century, reopened with the European premiere of Lin-Manuel Miranda’s acclaimed, Pulitzer Prize winning musical Hamilton. The production went on to win seven Olivier Awards, including Best New Musical.
We believe that the joy of live performances should be accessible to all, and we're committed to removing barriers so everyone can enjoy entertainment in a comfortable, inclusive, and welcoming environment.
Getting around
The theatre itself has no parking facilities but there are disabled bays nearby on Carlisle Place. For more information visit the City of Westminster website.
Wheelchair access to the auditorium is available via Allington Street located to the left of the theatre which has step-free access to the stalls level. Please make yourself known to a member of staff on arrival at the venue. There will be an Access Host who will be able to offer assistance and show you to your seating location.
Stalls Boxes A & F are able to accommodate up to two wheelchairs each with companions (four per box). Box A & F have doors which are 80cm wide. Wheelchair transfer seating is also available on the aisle seats of the stalls.
There is an adapted toilet is located at the rear of the stalls. There is a second access toilet in Pavlova’s Bar but please note that access to the stalls Auditorium is via Allington Street when using this facility.
There are toilets located on all levels of the auditorium.
Contact us
Please see our Access Contact Us page for details
Access Membership Scheme
Join our free scheme to:
Book tickets for accessible seats online
Book essential companion tickets if eligible
Receive information on access performances
We believe that the joy of live performances should be accessible to all, and we're committed to removing barriers so everyone can enjoy entertainment in a comfortable, inclusive, and welcoming environment.