Victoria Hall, Stoke-on-Trent
Built in 1888 to commemorate Queen Victoria's Golden Jubilee, the Victoria Hall, Stoke-on-Trent was renovated in the late nineteen-nineties and has been at the heart of the Cultural Quarter.
It has established itself as one of the most popular venues on the touring circuit playing host to the likes of Paul Weller, Morrissey and Jimmy Carr.
Contact Details
Security
Getting Here
Access
Access Booking online request form
Access Booking Line: 0800 912 6971
Typetalk Number: 18001 0800 912 6971
The Box Office will open 90 minutes prior to the performance start time.
Online booking: join our Access Membership Scheme to enable online booking for accessible seats, register for any available Access concessions and, for certain customers, reserve Personal Assistant tickets.
We aim to provide a dedicated Access Host on all performances.
We’re on Euan’s Guide https://www.euansguide.com/venues/the-victoria-hall-stoke-on-trent-2384 – take a look for detailed accessibility information and customer reviews.
Access Parking: There are 13 accessible spaces on John Street multi story car park opposite the venue ST1 3BP.
Accessible toilets: Accessible toilets are available in the Foyer, the Circle Bar, the Upper Circle Bar and in the Sponsors Bar.
Access to bars or refreshments: We have low level counters on all of our bars and we provide an At Seat Service pre-show and during the interval. (At seat service not available for standing events)
Access Performances: All upcoming Audio Described, Captioned, BSL Interpreted and Relaxed performances are listed on our Assisted Performances page.
Visual Impairment: We recommend seats in the front section of the Stalls (Rows BB – D) for customers who require a closer view of the stage.
Assistance Dogs are welcome and can be looked after by the theatre staff during the performance if requested in advance. If you would like your dog to stay with you, please contact us so we can ensure your seats have suitable space for your dog. Please also check the show information for any trigger warnings.
Hearing Assistance: Currently we do not have a hearing assistance system at the Victoria Hall.
Level or step free access: Access to the venue is completely step free and there is a glass lift to all levels. All of our stairwells have handrails.
Recommended seats: All seats in the Stalls are on a flat floor.
Step Free access in the Circle: Row C 9 - 34 & Row C 56 - 81
Step free access in the Upper Circle: Row B 27 - 34 & Row B 60 - 67
We have 3 wheelchair positions in the Stalls, 4 wheelchair positions in the circle and 4 wheelchair positions in the Upper Circle.
The passenger lift within the building can accommodate maximum wheelchair dimensions of 78cm x 140cm and a total weight limit of 630kg, including the customer.
Content Warnings. We endeavour to include content and special effects information on each show page. If there are specific effects or themes you’d like to be made aware of please contact us on [email protected]
Email [email protected] for a copy of our Visual Story which is designed to show what will happen when you visit us, to assist customers who are autistic or who would otherwise benefit from preparing for the visit.
Seat width information:
Stalls seats are approximately 42cm wide with fixed arm rests.
Circle seats are approximately 46cm wide with fixed arm rests.
Upper Circle seats are approximately 49cm wide with fixed arm rests.
Additional information and Questions:
Details of our company-wide Access Services are available in our Access section. FAQs are available in our Accessibility help information, or Contact Us.