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Utilita Arena, Birmingham

Since first opening our doors back in 1991 as the NIA we’ve built our reputation as a versatile and experienced venue, hosting world-class concerts, sporting events, conferences, family shows and much more. Whether it's 15,800 screaming fans or an intimate, atmospheric once-in-a-lifetime experience, you'll find it here, one of the best places to go in Birmingham.

We believe that the joy of live performances should be accessible to all, and we're committed to removing barriers so everyone can enjoy entertainment in a comfortable, inclusive, and welcoming environment.

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Getting around

Enjoying the show

Contact us

Getting around

Assistance dogs

Specially trained Assistance and Guide dogs are welcome in the Arena.

Enjoying the show

Accessible toilets
Utilita Arena Birmingham has five stand-alone unisex accessible toilets. These are located on:
Concourse level 1, opposite Block 2 (next to the medical centre) 
Concourse level 2, opposite Block 12
Arena floor level, inside Entrance C
2x Arena floor level, within B(eat) inside Entrance E
Within all concourse toilets we have accessible toilets for both RADAR key holders and Non-RADAR key holders.
Hospitality Areas also have accessible toilets (Quartz, Foundry & Vista Rooms)
All of the unisex toilets are controlled by a RADAR key. Please speak to one of our stewards to use the RADAR key if you do not have one with you. Accessible toilets within the Male and Female toilets on the concourse level have both RADAR operated toilets and non-RADAR operated.
In addition to the unisex toilets there are dedicated ambulant cubicles within the ladies' and gents' loos throughout the arena, which are signposted accordingly.
Services for D/deaf and hard of hearing audiences
We operate a radio frequency analogue hearing system which covers 100% of the Arena bowl, which means you can book any seat or stand anywhere on the floor and still receive great sound quality.
Customers wishing to use the system can do so free of charge and should speak to a member of Security on arrival at the Arena. We will then book out a receiver pack with lanyard and an earphone headset which plugs into the receiver. Alternatively, if you use a telecoil hearing aid, we can supply a personal neck loop which then plugs into the receiver to enhance the sound through your own hearing aid.

Contact us

Please see our page for details

Access Membership Scheme

Join our free scheme to:

  • Book tickets for accessible seats online

  • Book essential companion tickets if eligible

  • Receive information on access performances

More Info

We believe that the joy of live performances should be accessible to all, and we're committed to removing barriers so everyone can enjoy entertainment in a comfortable, inclusive, and welcoming environment.