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OVO Hydro, Glasgow

OVO Hydro plays host to national and international music megastars as well as global entertainment and sporting events. Since opening in September 2013, OVO Hydro has staged the MTV Europe Music Awards, the Ryder Cup Gala Concert and the BBC Sports Personality of the Year. It was also a venue for the 2014 Commonwealth Games.

We believe that the joy of live performances should be accessible to all, and we're committed to removing barriers so everyone can enjoy entertainment in a comfortable, inclusive, and welcoming environment.

Getting around

Entrance

There are two dedicated accessible entrances for the OVO Hydro, located at the East Doors and West Doors of the venue. Any customer with accessible requirements is welcome to utilise either entrance, regardless of their ticket location for the event. The concourse areas on the first two floors of OVO Hydro are fully accessible by lifts.

Please note that customers may have to queue on arrival to enter the venue, even at our accessible entrances.

Assistance dogs

Assistance dogs are welcome at the venue, but please be aware that noise levels can be high during some events.

Lift
Fireproof Lifts with handrails operate to the concourse areas on the first two floors within the venue. Lift door opening dimensions are as follows: 120cm wide
Lifts operate within the Hydro Club to take customers from the ground floor to the bar, restaurant and suite areas. Lift door opening dimensions are as follows: 91cm wide

Enjoying the show

Accessible toilets
Accessible toilet facilities are within easy reach inside any of our 3 venues. These facilities can be accessed using Radar keys, which are available from stewards, or may be purchased from the Information Desk in the SEC Centre and the Information Desk in the OVO Hydro if you wish to have your own. Stewards located around the venue can help point you to the nearest toilet from your location.
Changing places facilities
We have two changing place facilities on campus:
OVO Hydro Changing Places - Located on Level 2 of the OVO Hydro, accessible via the concourse lifts.
SEC Centre Changing Places - Located inside the East entrance of the SEC Centre on the ground floor.
Services for D/deaf and hard of hearing audiences
Induction loop systems are available for use within the Box Office and Information Desk, and Cloakroom areas.
An infra-red loop system is available in blocks 204, 205, 206, 213, 214 & 215 on Level 2 of the venue, but are reliant on the touring production for each individual event, so the operation of these can vary. To book suitable seating in these areas, please call our Accessible Booking line on 0141 576 3230 (open Monday – Friday, 9am - 2pm).
Infra-red headsets are available from the Information Desk during events. Customers will be asked to sign out a headset which should be returned to the Information Desk at the end of the show. Information on this service will be provided upon booking with our Accessible Booking Team.

Contact us

Please see our page for details

Access Membership Scheme

Join our free scheme to:

  • Book tickets for accessible seats online

  • Book essential companion tickets if eligible

  • Receive information on access performances

More Info

We believe that the joy of live performances should be accessible to all, and we're committed to removing barriers so everyone can enjoy entertainment in a comfortable, inclusive, and welcoming environment.