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His Majesty's Theatre

His Majesty’s Theatre is a historic West End venue on Haymarket, originally built in 1897 by architect Charles J. Phipps for actor‑manager Herbert Beerbohm Tree. Known for its wide stage and Grade II* listed architecture, it has hosted landmark Shakespeare productions, major premieres, and long‑running musicals. Today, it's best recognised as the London home of The Phantom of the Opera, with a capacity of 1,216 across four levels.

We believe that the joy of live performances should be accessible to all, and we're committed to removing barriers so everyone can enjoy entertainment in a comfortable, inclusive, and welcoming environment.

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Getting around

Enjoying the show

Resources & help

Contact us

Getting around

Access parking

The nearest parking is Q Park: .

Step free access and wheelchairs
Step‑free access is available through the main entrance on Haymarket, leading directly to the foyer and Box Office.
A fully accessible alternative entrance on Charles II Street provides direct, step‑free access to the Stalls, suitable for wheelchair users.
4 wheelchair spaces located in Row S in the Stalls (rear right area).
Additional dedicated wheelchair positions also listed in rows E, J and M per LW Theatres’ access page.
Accessible toilets
One accessible toilet is located near the level‑access entrance and close to Stalls seating.
Assistance dogs

Assistance Dogs are welcome and can be looked after by the theatre staff during the performance if requested in advance or on arrival. 

Enjoying the show

Services for blind, partially sighted or otherwise visually impaired audiences
His Majesty’s Theatre provides an infrared audio enhancement system with headsets and hearing-aid neckloops, which can improve clarity of dialogue and sound for blind and partially sighted guests.
Services for D/deaf and hard of hearing audiences
The theatre provides an infrared audio enhancement system, with headsets and hearing‑aid neckloops.
Guests can request:

Headset (non‑hearing‑aid users)

Neckloop (for hearing aids on T‑setting / loop programme)

Induction loop at the Box Office is also available.

Resources & help

Useful links

For any resources such as links to our Euan’s Guide page and Symbol Resources, please see our .

Further information and questions

Details of company-wide Access Services are available in our . Any other questions please see our FAQ’s. We recommend customers with claustrophobia prior to their visit as some areas of the building may not be suitable.

Contact us

Please see our page for details

Access Membership Scheme

Join our free scheme to:

  • Book tickets for accessible seats online

  • Book essential companion tickets if eligible

  • Receive information on access performances

More Info

We believe that the joy of live performances should be accessible to all, and we're committed to removing barriers so everyone can enjoy entertainment in a comfortable, inclusive, and welcoming environment.