Alexandra Palace

There are disabled access parking spaces specifically for blue badge holders.There are dedicated accessible bays in the Grove Car park (a short walk up a slight hill) and the East Car Park. There is a drop off point outside the Palm Court Entrance via the west slip road where staff will assist with directions. Spaces are available on a strictly first come, first served basis.

We have a fully functioning lift that can take you from the foyer to Circle Right seating area.

There are a limited number of wheelchairs that are available for hire for use within Alexandra Palace on a first come first served basis. We always recommend that these are booked in advance by contacting Visitor Services prior to your visit.

If you do not have access to email please call the Visitor Services Team who can take a manual booking.

Wheelchairs can then be collected when you arrive for the event from the Visitor Services desk.

Alexandra Palace welcomes assistance dogs on site and will offer a professional minding service whilst you enjoy the event, if applicable. Please contact the Visitor Services Team prior to your visit so that we can help you access the venue of provide any further information.

Accessible bathrooms are located in the Phoenix Bar & Kitchen, Great Hall (concerts and exhibitions),West Hall, Ice Rink, East Court and Theatre. Please enquire with the Visitor Services Team if you require any further assistance or information.