Contact Us - Please see our Access Contact Us page for details

For Access bookings please email AMBboxoffice@theambassadors.com. Our Box Office team will contact you to arrange your booking.

Step Free Access and Wheelchairs

The Ambassadors Theatre has 2 wheelchair positions located on Rows E and G of the Stalls. These are accessed via a platform lift from the foyer. Wheelchair users wishing to use the platform lifts are kindly asked to check that their chair does not exceed the following maximum weight and dimensions: 85cm wide by 120cm length and 400kg. If your wheelchair exceeds the dimensions and/or weight above, please Contact Us to discuss alternative options.

Should you wish to arrive in a wheelchair and transfer into a theatre seat this is accessible via the lift, so please check the dimensions above. We can store your wheelchair in a nearby location to be brought to you when required.

Stair free access - is in the Stalls via the lift.

Limited stairs - There is also limited stair access to the Circle Row F. There are a total of 5 steps up to these seats.

Accessible Toilet - Our accessible toilet can be found in the Stalls Bar area. The auditorium entrance is adjacent to the toilets.

Access Performances - All upcoming Audio Described, Captioned, BSL Interpreted and Relaxed performances are listed on our Assisted Performances page.

Visual Impairment Services - Information about our venue’s audio description, touch tours and other visual services can be found on our Visual Impairment Services page.

Hearing Impairment Services - Information about our venue’s hearing enhancement systems, signed performances and other hearing services can be found on our Hearing Impairment Services page. There is an infrared system working throughout the auditorium with both loop and conventional headsets. Please email the Box Office directly at AMBboxoffice@theambassadors.com to ensure you are sitting in the best seats for infrared reception and to reserve a headset in advance.

Assistance Dogs - Assistance Dogs are permitted in the auditorium and staff can dog sit by prior arrangement. Dogs will be looked after in the manager’s office. Please inform the box office at the time of booking.

Useful Links - For any resources such as Symbol Resources or links to our Euan's Guide pages, please see our Additional Resources.

Further Information and Questions - Details of company-wide Access Services are available in our Access Section. Any other questions please see our FAQ’s.

Sue Townsend's The Secret Diary of Adrian Mole Aged 13 3/4 The Musical