Contact Us - Please see our Access Contact Us page for details

Booking Information - Join our Access Membership Scheme to enable online booking for accessible seats, register for any available Access concessions and, for certain customers, reserve Personal Assistant tickets. Details on how to book Access tickets online are on our Booking With ATG Access Membership page.

Access Parking - Our closest car park is NCP which is located on Brewer Street which is a 5-minute walk from the Theatre

Step Free Access and Wheelchairs

The Piccadilly Theatre has 3 wheelchair positions located on Rows D, K and N of the Stalls. These are accessed via a platform lift from Sherwood Street entrance. Wheelchair users wishing to use the platform lifts are kindly asked to check that their chair does not exceed the following maximum weight and dimensions: weight 400kg. If your wheelchair exceeds the dimensions and/or weight above, please Contact Us to discuss alternative options.

Should you wish to arrive in a wheelchair and transfer into a theatre seat this is accessible via Sherwood Street.We can store your wheelchair in a nearby location to be brought to you when required.

Limited stairs or stair free access is in Rows A, B, C and D of the Royal Circle (high numbers). Row A is step free access and Rows B, C and D with have a few steps to get to get to the seats.

Accessible Toilets - Our accessible toilet can be found in the champagne bar or by the backstage lounge entrance. The closest toilet for wheelchair users will be located in the champagne bar.

Access Performances - All upcoming Audio Described, Captioned, BSL Interpreted and Relaxed performances are listed on our Assisted Performances page.

Visual Impairment Services - Information about our venue’s audio description, touch tours and other visual services can be found on our Visual Impairment Services page. We recommend seats in Row C of the Stalls for customers who require a closer view of the stage. For Audio Described shows please sit in front Stalls and Royal Circle area. Touch Tours may also be available to accompany Audio Described performances; this will be advertised on the web or brochure page for each show

Hearing Impairment Services - Information about our venue’s hearing enhancement systems, signed performances and other hearing services can be found on our Hearing Impairment Services page. Our venue has an Infra-Red / Mobile Connect system. To use this system, we recommend sitting towards the front of the Stalls and Royal Circle. For Captioned performances, the caption box is visible in the Royal Circle, please contact the Piccadilly Box Office team for specific seating set aside for optimal viewing of the caption boxes.

Useful Links - For any resources such as Symbol Resources or links to our Euan's Guide page, please see our Additional Resources. Please email Georgiemcdonald@theambassadors.com for a copy of our Visual Story which is designed to show what will happen when you visit us, to assist customers who are autistic or who would otherwise benefit from preparing for the visit.

Further Information and Questions - Details of company-wide Access Services are available in our Access Section. Any other questions please see our FAQ’s.

Dirty Dancing - The Classic Story On Stage