Corporate Gift Vouchers Terms & Conditions
DEFINITIONS AND INTERPRETATION
- ‘ATG’ (and ‘We’, ‘Our’, ‘Ours’ and ‘Us’) refers to ATG Entertainment Limited, registered in England and Wales with company number 2671052 whose registered office is at 2nd Floor, Alexander House, Church Path, Woking, GU21 6EJ. ‘Corporate Gift Voucher(s)’ means an ATG Corporate Gift Voucher You purchase from Us.
- ‘Event’ means an entertainment event including, without limitation, a concert, exhibition, sport, theatrical and/or music event to be held at a Venue in respect of which We have the right to sell You Tickets.
- ‘Recipient’ means the recipient of the Corporate Gift Voucher being the person to whom you have transferred the Corporate Gift Voucher.
- ‘Site’ means www.atgtickets.com
- ‘Terms and Conditions’ means these terms and conditions.
- ‘Ticket’ means printed, electronic or other type of evidence (including a wristband) of the right to occupy space at or to attend an Event.
- 'Venue’ means any facilities or locations of any nature where the Event is being held
- ‘Working Day’ means Monday to Friday, excluding any Public or Bank Holidays.
- ‘You’ means you or anybody who in Our reasonable opinion is acting with your authority or permission. ‘Your’ shall be read accordingly.
1. OVERVIEW
- 1.1 These Terms and Conditions apply to all Corporate Gift Vouchers that are purchased from Us by or on behalf of corporate customers, including You and unless set out in these terms, or the context otherwise requires, all references in these Terms and Conditions are to these Terms and Conditions for Corporate Gift Vouchers. These Terms and Conditions govern the relationship between us and any Recipient on whose behalf You purchase a Corporate Gift Voucher or to whom You transfer your Corporate Gift Voucher as permitted by these Terms and Conditions.
- 1.2 Purchase and/or use of a Corporate Gift Voucher will constitute acceptance of these Terms and Conditions. Please read these Terms and Conditions carefully before purchasing or using your Corporate Gift Voucher.
- 1.3 These Terms and Conditions override any statements or terms and conditions which apply to ATG Gift Vouchers if they are different. You must therefore read them carefully. If there is anything You do not understand, please contact Us by submitting a request online at help.atgtickets.com or telephoning our Customer Care team on 03330 096 690*.
2. USING CORPORATE GIFT VOUCHERS
- 2.1 You may give any Corporate Gift Voucher that You purchase from Us to any third party including Your staff, customers and suppliers, who may use them in accordance with these Terms and Conditions. You may not sell a Corporate Gift Voucher or use a Corporate Gift Voucher in any sales or promotional activities including as giveaways or prizes in competitions without our prior written consent.
- 2.2 You are responsible for ensuring that any person to whom You transfer a Corporate Gift Voucher is made aware of these Terms and Conditions and complies with them.
- 2.3 You hereby agree to comply with all applicable laws in relation to Your purchase of and use of the Corporate Gift Vouchers including but not limited to compliance with The Bribery Act 2010.
- 2.4 The Recipient may use the Corporate Gift Voucher to purchase eligible items at participating venues in the UK. Corporate Gift Vouchers cannot be used at the Nova Cinema in Woking. Corporate Gift Vouchers may not be redeemed against merchandise, food, or beverage purchases in venues. Corporate Gift Vouchers can be used online on the Site, with our contact centre, or in-person at a venue’s Box Office. One or more Corporate Gift Vouchers can be redeemed against a single order. When using the Corporate Gift Voucher, the amount of the purchase will be deducted from the balance on the voucher. The remaining balance may be applied to future purchases. Change will not be given. If the purchase exceeds the balance on the Corporate Gift Voucher the Recipient must pay the excess by another payment method.
- 2.5 The Recipient may check the balance on the Voucher by submitting a request online at help.atgtickets.com or telephoning our Customer Care team on 03330 096 690*. Corporate Gift Vouchers cannot be used to purchase ATG Gift Vouchers or further Corporate Gift Vouchers. Corporate Gift Vouchers cannot be exchanged or redeemed for cash.
- 2.6 We reserve the right to refuse to accept damaged Corporate Gift Vouchers or any Corporate Gift Voucher which We believe has been stolen, duplicated, tampered with or is being used fraudulently or is otherwise suspected to be affected by fraud or is otherwise being used in breach of these Terms and Conditions.
- 2.7 Tickets purchased with a Corporate Gift Voucher are subject to the terms and conditions of sale of entertainment tickets found here.
3. PURCHASING YOUR CORPORATE GIFT VOUCHER
- 3.1 Corporate Gift Vouchers are digital and will only be dispatched to a single designated email address.
- 3.2 It is Your responsibility to ensure that the delivery email address entered is correct. We will not be responsible for the incorrect delivery of Corporate Gift Vouchers due to an error by You (such as, a misspoken or mis-typed email address).
- 3.3 Corporate Gift Voucher quantities should be checked immediately by the recipient upon receipt (it is the Your obligation to ensure this is done including by or on behalf of the Recipient). Any discrepancies must be notified immediately (it is Your obligation to ensure this is done). We will not be responsible for shortage or loss of any Corporate Gift Vouchers unless it is notified to ATG within three days of the date of expected delivery.
- 3.4 Cleared payment is required prior to the dispatch of orders. Payment must be made by bank transfer within 14 days of the date of the invoice unless prior to invoicing it has been agreed in writing by Us otherwise. We reserve the right to decline any order without providing explanation. The contract between us for the purchase of the Corporate Gift Vouchers will only come into effect once payment in cleared funds has been received from you.
- 3.5 Corporate Gift Vouchers are only available for purchase in pounds sterling.
- 3.6 We will not be responsible for emailed Corporate Gift Vouchers that cannot be delivered due to the recipient's spam filters, firewalls, capacity of the mailbox, any other factors outside of Our reasonable control.
- 3.7 Our refund and exchange policies do not apply to Corporate Gift Vouchers. Corporate Gift Vouchers cannot be returned for a refund or exchange. Your legal rights are not affected.
4. EXPIRATION AND CANCELLATION
- 4.1 The Corporate Gift Voucher and the balance on it will expire after 12 months from the date of purchase. Once expired, any unused balance cannot be refunded.
- 4.2 We reserve the right to cancel the Corporate Gift Voucher if We suspect it has been stolen, is being used fraudulently or in breach of these Terms and Conditions.
5. LOSS, THEFT, DAMAGE
- 5.1 We are not responsible for lost or stolen Corporate Gift Vouchers.
- 5.2 Responsibility for the Corporate Gift Voucher passes to You at the time of delivery.
6. RESALE/USE IN PROMOTIONS
- 6.1 Corporate Gift Vouchers may not be re-sold. Corporate Gift Vouchers may not be used in sales or promotional activities including as giveaways or prizes in competitions without Our prior written consent. We reserve the right to cancel any Corporate Gift Vouchers that We suspect have been resold or obtained in connection with an unauthorised sales or promotional activity.
- 6.2 Your use of any of Our trademarks or logos is only permitted with Our prior written consent. Requests for such consent should be sent by email to [email protected]. We reserve the right to withdraw such consent at any time and for any reason whatsoever on written notice to You. Any consent given by Us will terminate automatically if, in Our reasonable opinion, You have breached these terms and conditions.
7. DATA PROTECTION AND PRIVACY
- 7.1 You may be asked to provide certain personal information to enable Us to fulfil Your order for a Corporate Gift Voucher, including Your name, address and contact details and/or the Recipient’s details. You agree that the information You provide to Us will be true, accurate, current and complete in all respects. You also agree to notify Us of any changes in this information. We are committed to maintaining the security of Your personal information in accordance with the requirements of the Data Protection Act. All personal information You provide to Us will be used in accordance with our Privacy Policy.
8. OUR LIABILITY TO YOU
- 8.1 We shall not be liable for any loss or damage arising from or in connection with Your purchase or the use of a Corporate Gift Voucher where such loss or damage arises from any cause beyond Our reasonable control. If We fail to comply with these Terms and Conditions for a reason within our reasonable control, we are responsible for direct loss or damage you suffer that is a foreseeable result of Our breach or Our negligence, but We are not responsible for any loss or damage that is not foreseeable or where it is indirect. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by You and Us at the time we entered into these Terms and Conditions. Where any loss or damage arises from a cause within Our control, Our liability to You shall not exceed a sum equal to the balance on Your Corporate Gift Voucher as at the date that such loss or damage occurs. This clause shall not exclude or limit any liability that cannot be excluded or limited by law.
- 8.2 In the event of Your insolvency, we will cancel Our contract with You and suspend any further Corporate Gift Voucher orders from being placed or delivered without any liability to You.
9. TERMINATION / VARIATION
- 9.1 We reserve the right to amend or waive any provision of these Terms and Conditions from time to time or to terminate the Corporate Gift Voucher service on reasonable notice.
10. INDUSTRY RESTRICTIONS
- 10.1 Organisations that fit into one of the following categories are not permitted to purchase and/or use Corporate Gift Vouchers:
- payday loan companies;
- casinos, gambling and online betting companies;
- pornography companies;
- organisations campaigning on a specific political message;
- sanctioned companies; and
- organisations that conflict with ATG’s ethical standards. For example, any companies that have been exposed as employing child labour, or that permit sub-standard working conditions.
- 10.2 We reserve the right to refuse an order for Corporate Gift Vouchers from any organisation at Our sole discretion.
- 10.3 By placing an order for Vouchers You confirm that:
- You do not fall within any of the categories listed in clause 13; and
- You will not distribute the Corporate Gift Vouchers to any third parties falling within one or more of the categories listed in clause 13.
11. BREACH
- 11.1 Breach of any of these conditions by You entitles Us to discontinue supply immediately, decline to supply You in future and seek any appropriate legal remedy including, but not limited to, damages and/or injunctive relief.
12. NO PARTNERSHIP OR AGENCY
- 12.1 Nothing in these Terms and Conditions and no action taken by You or Us under these Terms and Conditions shall create, or be deemed to create, a partnership, joint venture or establish a relationship of principal and agent or any other relationship between You and Us beyond the relationship created under these Terms and Conditions.
13. GENERAL
- 13.1 These Terms and Conditions constitute the entire agreement and understanding between Us and You with respect to your use of Corporate Gift Vouchers.
- 13.2 If any provision of these Terms and Conditions are unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
- 13.3 Any failure or delay by Us in enforcing (in whole or in part) any provision of these Terms and Conditions will not be interpreted as a waiver of our rights or remedies.
14. GOVERNING LAW
- 14.1 These Terms and Conditions shall be governed by and construed in all respects in accordance with English law and the parties agree to submit to the exclusive jurisdiction of the English courts.
- 14.2 It is Your responsibility to ensure that the Corporate Gift Vouchers are declared to HM Revenue & Customs where required by law. If You have any queries in relation to this, please contact them directly.
15. HOW TO CONTACT US
- 15.1 If you have any questions, comments or complaints about these Terms and Conditions or your Corporate Gift Voucher, please contact our Customer Service by submitting a request online at help.atgtickets.com or telephoning our team on 0207 206 1175*. We will acknowledge all customer correspondence within 24 hours.
*Calls are charged at standard geographic rates and count towards any inclusive minutes in the same way as calls to 01 and 02 numbers.