Coronavirus
Updates Information on Rescheduled and Postponed Shows Frequently Asked
Questions
UPDATE - 20 January 2021, 13:00
Unfortunately, as a result of ongoing social distancing restrictions, we have now suspended performances at our UK venues until Saturday 3rd April 2021.
We apologise for the inconvenience caused but hope you will understand given the exceptional circumstances.
If you have made a booking for a suspended performance, you do not need to do anything. We are currently contacting customers booked for performances up to 28 February. Customers booked for remaining performances will be contacted in the week commencing 1 February.
Bookings for performances with confirmed rescheduled dates will be automatically moved to the new dates and customers will be informed accordingly. We are working with Producers to reschedule as many postponed shows as possible and thank you in advance for your patience. Full credit vouchers which are valid until 31 March 2022 and include all fees, or refunds, are available for all cancelled shows.
Over the last few months, our teams up and down the country have successfully rescheduled thousands of performances of great quality plays, musicals, comedy and live music. For further details please click here. Throughout 2021 and beyond we have a wonderful array of productions on sale - everything from The Book of Mormon to Chicago, Beauty and the Beast to Les Misérables, and School of Rock to Bedknobs and Broomsticks. You can book with complete confidence knowing that if there are any further suspensions, your new tickets will remain fully valid for further exchanges or refunds.
On behalf of all our staff, backstage crews, front of house teams, actors, dancers, musicians and the entire industry we thank you for your support as we work together to ensure the future success of British Theatre. With your ongoing support, we believe we can come back faster and stronger than ever before.
As you can imagine, we have a large number of customers to assist, so we ask that you please bear with us - your patience and understanding are very much appreciated at this time.
The ATGtickets Team
Updated: 23 September 2020, 13:00