The O2 Arena
See the world’s most popular events. Peter Kay. The Rolling Stones. The BRITs. ATP tennis. Led Zeppelin. The list goes on. The O2 Arena can host up to 20,000 people for the world’s biggest live events.
Enjoy the best live experience. Pick a seat. It doesn’t matter where. The arena is designed so you’ll always feel part of the action. And hear everything clearly.
Contact Details
Security
Getting Here
Access
Contact Us - Please see our Access Contact Us page for details
Wheelchair Access - The O2 is fully Accessible – the lifts and public areas are designed for wheelchair use. If you need a wheelchair, call 0208 463 2211 once the event doors open, and we’ll bring a wheelchair to you at the main entrance. If you require this service, you'll need to bring someone to escort you around the venue including operating the wheelchair. Please note this number is only staffed on an event night.
Please remember, that if you are bringing a wheelchair to an event, and are not located on an accessible platform, the wheelchair can be stored for you in a secure location at our Customer Services desk at Block 101 on the night.
Standing and Queueing - If you are unable to stand or queue for long periods of time, please speak to a member of our guest experience team at the arena entrance, who will be able to assist.
Accessible drop-off - We have a signposted accessible drop-off for cars and coaches approximately 150m from The O2’s main entrance. If you need a wheelchair, call 0208 463 2211 once the event doors open, and we’ll bring a wheelchair to you at the main entrance. If you require this service, you'll need to bring someone to escort you around the venue including operating the wheelchair. Please note this number is only staffed on an event night.
Accessible Toilets - Accessible toilets are unisex and are available on all levels. You don’t need a radar key to use these.
There is also a Changing place unit on Level 1 – our stewards can give you access or ask at the Level 1 information desk. These toilets are larger, have a height adjustable changing bench, a hoist and room for up to two Personal Assistants. If you need to use the Changing place unit on a non-event day – just ask at AEG reception and we can organise access.
Assistance Dogs - We welcome assistance dogs in all The O2 venues. Water bowls and comfy beds are available too. We’re happy to walk your dog outside – just let us know.
The O2 arena - Assistance dogs can stay in wheelchair bays.
All other areas - Talk to the nearest information desk and they'll look after your dog for the event.
Accessing Visual Information - Contact customer services before the show if you need help accessing visual information.
Clean Power supply - If you need a clean power supply for your medical equipment, please contact the venue.