Grand Opera House York

Q Parks are pleased to partner with ATG customers to offer a 15% discount on pre-booked parking for your visit, for all details please visit ATG Parking (q-park.co.uk) or for City of York Council car parks please visit City centre disabled access – City of York Council

The Grand Opera House does not have a lift. Access to the Foyer Bar, Dress Circle and Grand Circle is via stairs only. For the number of steps on each level please see our seat plan prior to selecting seats.

There is a left-hand transfer accessible toilet at the rear of the Stalls behind seat R18. This is a step free, accessible, private unisex facility located next to the street-level access entrance door and also includes baby change facilities.

The space between the armrests is 44cm/17 inches. The armrests are static. The only free-standing seats without armrests are in the Boxes in the Dress Circle and Platforms in the Upper Circle (these are all restricted view seats).

Information about our venue’s audio description, touch tours and other visual services can be found on our Visual Impairment Services page.  We recommend seats in Stalls area for customers who require a closer view of the stage. For Audio Described shows you can sit in any area in the auditorium. Touch Tours may also be available to accompany Audio Described performances; this will be advertised on the web or brochure page for each show.

Information about our venue’s hearing enhancement systems, signed performances and other hearing services can be found on our Hearing Assistance Services page. Our venue offers Mobile Connect for sound enhancement, please follow the instructions on the link for details on how to download the app to your own device prior to arrival. We recommend using wired headphones for the best connection and also using a power bank to recharge your device during the performance https://atgtix.co/MobileConnect. If you would like to attend one of our BSL Signed performances the recommended seats to select are Stalls rows D - G in seat numbers 8 through to 19, as our BSL signer will usually stand on the right-hand side of the stage as viewed from the auditorium. Alternatively, please contact us via Submit a request – ATG Tickets - United Kingdom for more information.

For any resources such as Symbol Resources or links to our Euan's Guide pages, please see our Additional Resources.

Details of company-wide Access Services are available in our Access Section. Any other questions please see our FAQ’s.