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Access Membership Scheme

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We are delighted to introduce you to the ATG Access Membership Scheme. It is designed to make it easier for our customers to book accessible seats, and to make it much clearer for our staff to ensure they deliver a consistent service. Really importantly, it’s free to join!

The new scheme will enable you to:

• Book tickets online, including wheelchair positions and the best-accessible seats.

• Receive information on forthcoming Access Performances.

• Receive pre-visit emails with lots of information that will enable a smoother theatre experience for you.

• Make the most of an ATG Theatre Card Membership with priority booking online for accessible seating.


The new scheme will enable our staff to:

• Deliver red carpet customer service for you, both when buying your ticket and when you visit our venue.

• Deliver a scheme carefully designed in partnership with ATG Customer Focus Groups, an Access Consultant and Disability Organisations

• Make sure our Front of House teams have the right information, ensuring they can deliver excellent service to you.

• Process orders faster, with you only needing to provide details of your requirements once.


The ATG Access Membership Scheme will be trialled during 2017 before becoming live in all UK ATG Venues. For more information, please visit the Box Office or contact our Access Line 0800 912 6971.

 How to Join

Join the ATG Access Membership Scheme by downloading the standard ATG Access Membership form here or download the Groups Access Membership Registration form here .

Alternatively, visit one of our Box Offices to register or call our customer contact centre on 020 7206 1183.

When joining you will be asked a few questions to let us know about any access requirements, this makes it easier for us to provide you with a better service.

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