Step Free Access and Wheelchairs - To access the auditorium there are 20 stairs down to the Stalls and 11 stairs up to the Dress Circle. Wheelchair user access is provided using the AAT Major Stair Climber. The stair climber accommodates manual wheelchairs up to 66cm (26 inches) wide and 89cm (35 inches) deep including any footrest. The maximum combined weight the Stair Climber can accommodate is 190kg (30 Stones) when distributed evenly across the wheelchair. Electric wheelchair users may be asked to transfer into the theatre’s manual wheelchair on arrival if the theatre staff consider the electric wheelchair unsuitable for transportation on the Stair Climber.

Accessible Toilets - There is a fully adapted unisex toilet at the rear of the Stalls auditorium and Ladies and Gentleman’s toilets on all levels.

Assistance Dogs - Guide dogs and hearing dogs are welcome. For comfort we recommend purchasing a seat on the end of a row. Alternatively we provide a dog sitting service for 2 dogs at a time; advance booking is recommended.

Duchess Theatre