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Trafalgar Studios

Trafalgar Studios

Trafalgar Studios Access

Booking Information

Access Booking line: 0800 912 6971

http://trafalgarentertainment.com/your-visit/access/

Trafalgar Studios Visual Story: a visual resource to help prepare visitors for a new experience and to help them become familiar with new surroundings and what to expect. Click here to download it 

More about Trafalgar Studios access information can be found here.

Audio Description Notes

To download the audio description notes for Education, Education, Education, click here.

Large Print Guide

To download the large print guide for Education, Education, Education, click here .

Audio Introductions

An Audio-Introduction for selected shows is available on Soundcloud, please click here.

Access Performances

To get the access discount for these shows you must join the ATG Access Membership Scheme; call 0800 912 6971, email [email protected] or visit the box office in person

Touch Tours can be organised in advance (subject to availability) by contacting [email protected]

For more access information, please visit http://trafalgarentertainment.com/your-visit/access/

Venue Access Information

Trafalgar Studios 1 & 2 are accessible for Wheelchair Users. The main entrance to the theatre is on Whitehall. The Foyer, Foyer Bar and Box Office are on street level. The pavement in front of the entrance of the venue is raised by 2 steps.

You can find a flat pavement on Spring Gardens, the street parallel to Whitehall.

Please note, Trafalgar Studios are only able to accommodate small wheelchairs - up to 25” or 65 cm width and 43’’ or 110cm length (no mobility scooters) due to size and weight restrictions (225 kg max) on our lifts.

For Studio 1 you can enter the foyer step free, take the lift to the lower level then a stair lift brings you to the front of the auditorium. The Wheelchair Spaces are in the front row and are clear view.

Our auditorium is raked:

There are 25 steps down from the Foyer/Box Office to the Studio Bar, then 10 steps up from the Studio Bar to row A. However, you are welcome to use our lift and stair lift instead. Inside the auditorium, there are 2 to 3 steps between each row from row B to row R.

Between row A and E there are 10 steps. Between row A and L there are 28 steps.

You can access row L from the Foyer/Box Office without entering the Studio Bar. There are 14 steps up to row L and then again, 3 steps between each row to row R.

For Studio 2, there are 25 steps down from the Foyer/Box Office to the Studio Bar, then 3 steps up from the Studio Bar to row C and 3 steps down to the row A.

However, you are welcome to use our lift and stair lift instead. Into the foyer, take the lift to the lower level then there is level access into the auditorium. The Wheelchair space is again in the front row & clear view. If Wheelchair Patrons would rather transfer into a seat then the wheelchair can be stored during the performance and brought back to you at the end of the show.

If Wheelchair Patrons would rather transfer into a seat then the wheelchair can be stored during the performance and brought back to you at the end of the show.

Please allow enough time (20 minutes) for wheelchair patrons to get to their seats.

Both Trafalgar Studio 1 and Trafalgar Studio 2 are equipped with a Radio Hearing Enhancement System.
There are two devices available:
Induction Loop Necklace
Suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace switch your hearing aid to the 'T' setting and the sound is amplified. The necklace has an adjustable volume control.
Headset
Sound is amplified sound through headphones. Suitable for persons without a hearing aid. The headset also has an adjustable volume control.
Trafalgar Studio 1 is also equipped with a Sennheiser MobileConnect WiFi sound amplification system. MobileConnect uses WiFi to deliver superior quality audio to a smart device such as an iPod or iPhone, either through headphones or via a necklace for hearing aid users. Devices can be booked via the box office in advance, borrowed on the day, or alternatively patrons can download the Sennheiser MobileConnect app and use their own device.

Guide Dogs are permitted in the auditorium or can be looked after by staff during the show.

The disabled toilet is on the lower level in the Studio Bar and can be reached by Wheelchair Users from the foyer and from both auditoriums.