Contact Us - Please see our Access Contact Us page for details

Booking Information - Join our Access Membership Scheme to enable online booking for accessible seats, register for any available Access concessions and, for certain customers, reserve Personal Assistant tickets. Details on how to book Access tickets online are on our Booking With ATG Access Membership page.

Access Parking - There are on street disabled bays. The Charing Cross Multi-storey car park is a few minute's walk away and also has disabled parking.

Step Free Access and Wheelchairs

Please note this theatre does not have a lift.

We have step-free access via our Elmbank Street entrance. If the door is not open upon arrival, please press the buzzer and an usher will attend. If you require step-free access, please book seats in any area of the stalls. Please be aware there is a steep downward slope between rows A - K.

We have 5 wheelchair positions at the rear of the stalls, and J36 and 37, K36 and 37, M36 and 37 seats in the stalls are suitable if you wish to transfer to a theatre seat.

Access to the stalls bar is step free or ask us for At Seat Service when you arrive. QR codes for our At Seat service are on the back of all seats.

Accessible Toilets - This is located behind the stalls auditorium next to our accessible entrance on Elmbank Street.

Access Performances - All upcoming Audio Described, Captioned, BSL Interpreted and Relaxed performances are listed on our Assisted Performances page.

Visual Impairment Services - Information about our venue’s audio description, touch tours and other visual services can be found on our Visual Impairment Services page. We recommend seats in the front stalls for customers who require a closer view of the stage. For Audio Described shows you can sit in any area in the auditorium. Touch Tours may also be available to accompany Audio Described performances; this will be advertised on the web or brochure page for each show.

Hearing Impairment Services - Information about our venue’s hearing enhancement systems, signed performances and other hearing services can be found on our Hearing Impairment Services page. Our venue has an Infra Red system. Please speak to any of our ushers upon arrival for a headset. These can be used with your own headphones or with ones we can provide. You can use this system in any seats in our auditorium. For Captioned performances, we recommend seats in centre stalls or grand circle.

Useful Links - For any resources such as Symbol Resources or links to our Euan's Guide page, please see our Additional Resources. Please email glasgowaccess@theambassadors.com for a copy of our Visual Story which is designed to show what will happen when you visit us, to assist customers who are autistic or who would otherwise benefit from preparing for the visit.

Further Information and Questions - Details of company-wide Access Services are available in our Access Section. Any other questions please see our FAQ’s.

The Rocket Man - A Tribute to Sir Elton John