Contact Us - Please see our Access Contact Us page for details

Booking Information - Join our Access Membership Scheme to enable online booking for accessible seats, register for any available Access concessions and, for certain customers, reserve Personal Assistant tickets. Details on how to book Access tickets online are on our Booking With ATG Access Membership page.

Access Parking - Parking is available in the Sandgate Road Car Park, we have a direct entrance to the Car Park though to the theatre. Road side spaces are also available along The Leas.

Step Free Access and Wheelchairs

There is lift access to all levels in the theatre. All areas are accessible to customers with limited mobility including wheelchair users. There are up to 10 wheelchair spaces available.

The seats in the auditorium are 42cm wide and the back row stalls and circle seats fold up.

Accessible Toilet Information - These are located on the west side of the theatre on the Grand Hall level. Also in the Channel Suite which is lift accessible.

Access Performances - All upcoming Audio Described, Captioned, BSL Interpreted and Relaxed performances are listed on our Assisted Performances page.

Visual Impairment Services - Information about our venue’s audio description, touch tours and other visual services can be found on our Visual Impairment Services page.

Hearing Impairment Services - Information about our venue’s hearing enhancement systems, signed performances and other hearing services can be found on our Hearing Impairment Services page. Our venue has the Mobile Connect system. If you speak to staff on arrival, they can help you sign in and issue you with the headset if required. You can use this system in any seats in our auditorium.

Useful Links - For any resources such as Visual Storys or l inks to our Euan's Guide page, please see our Additional Resources.

Further Information and Questions - Details of company-wide Access Services are available in our Access Section. Any other questions please see our FAQ’s.

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