Jane McDonald

Typetalk: 18001 0871 297 5477 the national telephone relay service which enables deaf, hard of hearing and speech impaired people to communicate with hearing people over the phone.
You can also come into the Box Office. The Box Office counter is of a height suitable for wheelchair users.

Box Office opening hours: Monday to Saturday - 12pm till 6pm (8pm on show nights)

Infra-red and Induction Loop hearing systems:
A Sennheiser infrared system for the hearing impaired. To obtain a headset please contact any member of the FOH team. 

Enhanced Performances: Audio Description, Captioned and Sign Language Interpreted performances:

Sign Language Interpreted Performances – For our patrons who are Deaf or Hard of Hearing we offer British Sign Language Interpreted performances. A sign language Interpreter will be sited at the side of the stage. Please contact the venue’s Groups and Access department for information on the Sign Interpreter’s position to make your booking.

Captioned performances – For patrons who are hearing impaired we offer Captioned performances. Captioning is a way of converting the spoken word into visible text, that provides people with hearing loss access to live performance. Captions are displayed on two units installed on or near the stage enable people with hearing loss to understand what is said when it is said.

Audio Described performances – For our patrons who are visually impaired we offer Audio Described performances. Audio description is a live verbal commentary, given through headsets, which describes the setting, costumes, characters, facial expressions, body language and action during silent intervals of the piece being performed. An introduction is provided prior to the show.

Touch tours - Touch Tours are often available prior to an Audio Described performance

Enhanced  performances are available on most of the longer running shows (2 or more week runs). For information regarding upcoming enhanced performances, please call 0844 871 7677