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Help for Customers Booking Online


1. Logging in
2. Finding the tickets you want to buy
3. Booking your Tickets
4. Redeem an ATG Gift Voucher
5. Getting your tickets

1. Logging in

Normally you can login during the booking process, but if you're concerned the tickets you want will sell out very quickly we recommend that you login to the site first here.

2. Finding the tickets you want to buy

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Once you’ve logged in, you will be automatically directed to a page showing all current productions.

However, the easiest way to find your tickets is to type www.atgtickets.com into the web address bar at the top of your browser.

This will direct you to the main site. You can then use ATG’s internal search engine to find the performance you’re looking to buy tickets for:

3. Booking your Tickets

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4. Redeeming an ATG Gift Voucher

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When selecting a payment method, Credit/Debit Card is selected automatically. Click on the voucher option to proceed.

Enter your voucher number (all numbers) in the top box, and your redemption code (combination of numbers and letters) in the bottom box and click to register your voucher.

If your voucher amount is greater than the balance on your order, then any remaining amount will remain on your voucher which you can use again on any subsequent transactions. However, if the voucher amount is less than the balance on the order, then you can select an additional payment method from the list for the remainder.


5. Getting your tickets

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If you are collecting your tickets from the theatre, the cardholder will need to show the card used for the booking and sign for collection of the tickets at the box office.

Questions about postal delivery are answered here.