London Musical Theatre Orchestra presents A Christmas Carol, Lyceum Theatre London

Venue Access Information

• Concessionary tickets are available for Wheelchair users staying in a wheelchair or transferring into an allocated seat, or those with restricted mobility who need to sit in the stalls. One carer is also entitled to purchase a ticket at the same rate.

  For details of pricing, availability and general information please call 0800 912 6972 or email Lyceumboxoffice@theambassadors.com.

  There are eight wheelchair spaces available in the Stalls seating area.  Please be aware, not all of these spaces can accommodate wheelchairs above a certain size – please provide measurements of chairs and scooters at time of booking to enable Box Office Staff to advise you.

  The wheelchair accessible entrance is via a double EXIT door situated at the front of the theatre on Wellington Street, to the left of the five main doors. This is clearly marked and provides level access to the Accessible Toilets and the Stalls seating area. Upon arrival, please notify the Doorman who will open the doors for you. From the accessible entrance, a gentle slope leads past the Accessible Toilets to the Stalls seating area and the Stalls Bar, which is fully accessible.

  The theatre’s main entrance is up three steps to the lower foyer. From here there are 7 steps down to the Stalls and 12 steps up to the Royal Circle landing. The Grand Circle is up 83 steps.

  There are lift facilities available to all levels of the Lyceum Theatre, located via the entrance on Exeter Street. All levels, apart from the Stalls, are laid out over a number of steps. The lift to the Royal Circle brings you out into the auditorium at Row H. From here there are a total of 14 steps down to Row A and 12 steps up to Row P. The lift to the Grand Circle brings you out into the auditorium near Row B. From here there are 3 steps up then 3 steps down to Row A and 33 steps up to Row M. Please contact the Box Office to see detailed plans of each level of the theatre.

  There are currently no low counters at the bars or confectionery kiosks, however, staff are available to take orders and will bring them to your seats if necessary. The Disney merchandise kiosks are all fully accessible.

   

• We regularly schedule sign-interpreted performances of The Lion King in association with Theatre Sign. Throughout the performance, a qualified theatre sign interpreter stands on the left of the stage and uses sign language to relay music and words to deaf and hearing impaired patrons, all of whom are seated within easy viewing distance of both the stage and interpreter. For more information on sign interpretation, click here to go to the Theatre Sign website.

  We regularly schedule captioned performances of ‘The Lion King’ in association with STAGETEXT. Captioning is a way of converting the spoken word into visible text that provides deaf, deafened and hard of hearing people with access to live performance. For more information on captioning, click here to go to the Stage Text website.

   

• We regularly schedule audio described performances of The Lion King for those with visual impairments in association with Vocal Eyes. Audio description in theatre is a live verbal commentary on the visual elements of a production, delivered as a performance unfolds, through a discreet headset. One week before the performance, every visually impaired person who has pre-booked will receive a tape with detailed information on the production, such as sets and costumes. This tape also provides details on how to get to the theatre and orientation around it. For more information on audio description, click here to go to the Vocal Eyes website.

  Guide Dogs are welcome in the auditorium or can alternatively be left in the care of theatre staff. If you intend to bring a guide dog, please state so at the time of booking.

  The Lyceum Theatre has a limited number of large print and Braille programmes available. Please contact the Front of House Manager in advance on 020 7420 8100 to request.

  A copy of The Lion King script is available in Braille and an appointment can be made to read it in the theatre by calling 020 7420 8100 in advance.

• Two Accessible Toilets are situated just inside the Level Access entrance on the way to the Stalls. These toilets may be locked so if necessary, please contact a member of staff for assistance. All other levels of the theatre have toilets, which are accessed via stairs

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