The cast of 9 to 5 present After Hours, a charity gala concert of modern day classics, from the Carpenters to Queen.... Read more >>
The cast of 9 to 5 present After Hours, a charity gala concert of modern day classics, from the Carpenters to Queen.
Shake off those office blues and join us for some After Hours fun.
To make a booking outside of these hours please call our Central Access Line.
Central Access Line: 0844 871 7677 (Mon – Sat, 6pm – 10pm. Sun 10am – 8pm)
Bookings made via this line will be subject to booking fees and a transaction charge.
Upcoming Access performances:
Signed performance: Sat 21 Dec, 7:30pm
Audio Described performance: Sun 5 Jan, 3pm
West Side Story
Audio Described performance: Sat 12 Apr, 2:30pm
There are 8 wheelchair spaces available in Stalls. Access to Stalls is available via the easy access entrance on Station Street.
Access to Dress Circle and Grand Upper Circle is via stairs.
There is no lift access at the theatre.
The New Alexandra Theatre offers state-of-the-art Sennheiser infra-red listening systems.
Induction Loop Necklace
Suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace, switch your hearing aid to the 'T' setting and the sound is amplified. The necklace has an adjustable volume control.
This device amplifies sound through ear-pieces similar to regular headphones. Suitable for persons without a hearing aid.
To access the infrared system please request receiving equipment from Box Office on the day of the show. We do ask that these be returned after the show to a member of our Front of House staff.
Guide, hearing and other working dogs are welcome in all parts of the theatre. If you wish to bring your guide or hearing dog to the theatre, please advise the Box Office when booking your tickets. Your dog is welcome to sit with you in the auditorium however please note that some shows include special effects, e.g. strobe lighting, smoke, pyrotechnics and loud bangs. Alternatively we can organise for a member of staff to care for your dog during the performance and to provide them with some drinking water.
There are public toilet facilities on the ground floor of stalls. There are separate, fully accessible, male and female facilities here. We also have a shared toilet cubicle next to the easy access entrance door.
We recommend The Mailbox’s secure award-winning car park which is just 5 minutes walk away from the venue, for Sat Navs enter the postcode B1 1RD. The Mailbox are also offering New Alexandra Theatre customers an exclusive discounted car parking rate of £6 for 6 hours, saving customers £4. The luxury shopping and leisure venue is less than 5 minutes walk from the theatre. Show your Chip Coin along with your show ticket to a member of Box Office staff prior to a show starting to get the discount applied to your Chip Coin. The application of car park discounts can only be done prior to the start of a performance.
The NCP New Street Car Park is less than a minute away from the New Alexandra Theatre and NCP offer a pre-paid parking voucher for theatre customers. Simply visit our Box Office before the show and purchase a voucher that will allow you to eliminate the need to queue for the pay machine at the end of the evening. Vouchers are available on the day up to the performance start time at the discounted rate of £7.00, saving £2.70. If you are an ATG Card Member you may purchase the voucher at a further discounted price of £6. Terms and Conditions apply and vouchers are non-refundable.
For further details of our car parking options please visit our Box Office in the venue.
If you have Satellite Navigation, our postcode is B5 4AN.
Inter City services run from all major towns and cities, including hourly services from London, into Birmingham New Street, which is situated just a 3 minute walk to the Theatre.
For more information call National Rail Enquiries on 08457 484950 or visit National Rail.
Most city buses stop within 5 minutes walk from the theatre. For further details on timetables call Travelline on 0871 200 22 33 (landline calls charged at 10p per minute) or online via Network West Midlands.
Birmingham International Airport has a rail link directly into Birmingham New Street, only a three minute walk to the New Alexandra Theatre.
Book online: Use the links below
Telephone Booking: 0844 871 3011
Customer Service: 0844 871 7627
Groups Bookings: 0844 871 3031
Access Bookings: 0121 230 9077 Mon - Sat, 10am - 6pm
Stage Door / Admin:* 0121 230 9070
*please note it is not possible to assist
with bookings on this number
The box office is open from 10am - 6pm on Mon - Sat. On show nights box office will close 15 mins after show starts.
Have you ever wondered what it’s like to go backstage at the New Alex? Why not book one of our upcoming theatre tours?
Sat 8 Feb
Sat 1 Mar
Sat 22 Mar
Sat 5 Apr
Sat 26 Apr
Sat 3 May
Sat 14 June
Tours run form 10:30am - 12:00 noon.
£5 per person, ATG Theatre card £1 discount
Tours must be booked in advance by calling ATG tickets 0844 871 3011 or in person at the box office.
For bespoke tours please email Birminghamgroups@theambassadors.com or call our Groups department on 0844 871 3031 to arrange (Mon - Fri 10am - 6:00pm)