There are no booking fees for this production.
However, all bookings made through ATG Tickets for this venue are subject to a £2.85 Transaction fee.
There are designated wheelchair space on all three auditorium levels:
x 4 spaces in Upper Circle Row B
Accessed by lift
x 4 spaces in Circle Row D
Accessed by lift
x 2 spaces in Stalls Row H
x 2 space in Stalls Row S
Accessed by flat level from foyer
Box Office, cloakroom and bars all have low level counters.
There is lift access to all levels of the hall from our foyer. The lift has an audible announcer.
We have an infra-red sound enhancement system in the auditorium. Using a headset (without a hearing aid) or one that is worn around the neck (with a hearing aid) you can boost the volume of the performance. There is no charge for using the headsets which you can collect from the cloakroom.
Guide, hearing and other working dogs are welcome in all parts of the theatre and we will provide water for them on request.
There are accessible toilets in the Foyer, the Circle bar, the Upper Circle Bar and the Sponsors Room.
Victoria Hall is situated in Stoke-on-Trent City Centre (Hanley), easily accessible from the M6, junctions 15 and 16, and from the A50. Follow the prominent brown tourism signs for the Cultural Quarter and then Theatres. Ample secure parking nearby (£1 eves).
By bus or coach:
Drop off space for coaches and parking nearby. Please contact the Groups Hotline 0844 871 7619 for details or for information about alternative coach parking. The Victoria Hall is situated next to the city centre bus station.
Frequent trains to Stoke-on-Trent from towns in the surrounding area. Stoke-on-Trent railway station is a 10 minute bus ride or taxi drive away.
Book online: Use the links below
Telephone Booking: 0844 871 7649
Customer Service: 0844 871 7627
Groups Bookings: 0844 871 7619
Access Bookings: 0844 871 7677
Stage Door / Admin:* 01782 213808
*please note it is not possible to assist
with bookings on this number