Stage Door Keeper

  • Category: Back of House
  • Job reference: SAVSTA
  • Location: London
  • Closing date: 19 March 2018
  • Contract term: Full time (40 hours per week, Monday - Saturday) 6 month fixed term contract

More information

An opportunity has arisen for a dedicated, organised individual to join the team at the Savoy Theatre in the role of Stage Door Keeper. To provide an effective Stage Door operation which is to include meeting, greeting and providing general assistance to all guests and staff. This is an excellent opportunity to take on a position of great responsibility in a prestigious West End theatre.

Key Responsibilities

  • Often the first point of contact for the building, you will develop and maintain great relationships with both ATG and all external contractors.
  • To operate the switchboard and voicemail system, taking accurate messages where appropriate in order to offer a high standard of service.
  • To work strictly to the Theatre Stage Door procedures.
  • To provide accurate and timely information to visiting personnel, artists and internal/external customers.
  • Receiving and sorting the post ensuring that it is distributed efficiently.
  • To maintain accurate records relating to lost property.
  • To control the distribution and collection of dressing room keys.
  • To initiate emergency procedures as applicable in line with Company procedures and to be responsible for the fire panel.
  • To implement security procedures to ensure appropriate personnel enter the Stage Door.
  • Depending on shift, opening Stage Door and or securing the building at the end of the evening.
  • To adhere to all Health and Safety procedures to minimise the risk of injury and accidents.

The ideal candidate will meet the following criteria:

  • A clear and confident communicator
  • Experience with handling customer and contractor enquiries to find a positive resolution
  • Experience liaising across different departments
  • Problem solving skills
  • The ability to remain calm under pressure
  • The ability to self-motivate and work in a team
  • Strong attention to detail
  • Strong prioritisation skills

Full Job Description and person specification available upon request

Closing date: Monday 19th March 2018


Application forms and vacancy information

Please save the documents listed below to your computer. You can do this by clicking the links and following the instructions given by your operating system; usually, this will involve selecting the option to save the file to your desktop.

We would really appreciate you taking the time to complete our Equal Opportunities Survey - there is a link at the end of the application form. The survey is anonymous and does not form part of your application process. It allows us to monitor effectively and ensure we are reaching an appropriately diverse audience.


How To Apply

Please send your completed application form, so it reaches Ambassador Theatre Group by 19 March 2018, quoting the job reference - SAVSTA, to:

  • Email:, quoting the job reference (SAVSTA) in the subject line
  • By post: Megan Carr, Deputy Theatre Manager: Savoy Theatre, Savoy Court, Strand, London, WC2R 0ET

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