Front of House Performance Team Member

  • Category: Front of House
  • Job reference: PICFOH
  • Location: London
  • Closing date: 21 May 2018
  • Contract term: Fixed term casual contract (28th June - 9th Sept) Average 25-30 hours per week available

More information

From June 28th to September 9th, the Piccadilly Theatre is hosting the popular children’s stage show, ‘The Tiger Who Came To Tea’! The ideal candidate will be available to work with us mornings and afternoons on Mondays, Tuesdays, Thursdays, Fridays, Saturdays and Sundays. We are looking for enthusiastic, confident and committed team members to work in one of London’s top West End theatres helping us to make theatre magic and uphold the high standards our Front of House team exhibits each day!

Working as part of our Front of House Performance Team, you will give a red carpet customer service, have fantastic selling skills and have the drive to Make Theatre Magic for our audiences.

You will be able to use your initiative, creativity and excellent customer service skills to delight our customers and ensure their visit to the Piccadilly Theatre is a memorable one.

This production is with us from the 28th June - 9th September and so we are offering a fixed term contract for that time. On average we expect to be able to offer 25-30 hours per week; please note the shifts available are during the mornings and afternoons.

The ideal candidate will be able to demonstrate our four values;

Passion, Ambition, Smart, Collaboration!

Key Responsibilities:

  • To maximise front of house sales through positive selling techniques
  • Providing a positive and welcoming red carpet experience and always going above and beyond for our patrons
  • To be able to provide extensive product knowledge to our patrons using information provided.
  • To work effectively and proactively in a team environment
  • To be flexible, committed and be able to work in any role of FOH when requested.
  • To be vigilant at all times to protect welfare and security of yourself, colleagues and all customers
  • To ensure all security and cash handling procedures are adhered to
  • To take pride in the appearance of our historic theatre and to help provide a positive impression for all patrons.
  • To adhere to all rules and regulations in order to comply with the licensing regulations
  • To attend training courses as required in order to further professional development.
  • To adhere to Health & Safety procedures to minimise the risk to injury and accidents.
  • To complete any other delegated duty that assists the Company to achieve its business objectives.


Application forms and vacancy information

Please save the documents listed below to your computer. You can do this by clicking the links and following the instructions given by your operating system; usually, this will involve selecting the option to save the file to your desktop.

We would really appreciate you taking the time to complete our Equal Opportunities Survey - there is a link at the end of the application form. The survey is anonymous and does not form part of your application process. It allows us to monitor effectively and ensure we are reaching an appropriately diverse audience.


How To Apply

Please send your completed application form, so it reaches Ambassador Theatre Group by 21 May 2018, quoting the job reference - PICFOH, to:

  • Email:, quoting the job reference (PICFOH) in the subject line
  • By post: Rebecca Calandro, Customer Experience Manager, The Piccadilly Theatre, 16 Denman Street, London, W1D 7DY

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