Contact Centre Assistants

  • Category: Sales
  • Job reference: ATGCON
  • Location: ATG Sales Team
  • Closing date: 31 December 2017
  • Contract term: Full time

More information

Can you use your selling and customers services skills to ensure you "Make Theatre Magic?"

Do you have a great personality? Can you roll out the red carpet for our customers?  Are you able to deliver spine tingling service? Will be you be able to do all of this with great artistry?

We are currently recruiting Contact Centre Assistants to sell Tickets, ATG Theatre Cards and Retail Packages over the phone for all ATG's venues and clients, based at our Southern Contact Centre at the New Wimbledon Theatre.

The Ambassador Theatre Group, is the largest owner/operator of theatres in the UK with 39 venues, an internationally recognised theatre producer and a leader in theatre ticketing services through ATG Tickets, the joint-largest ticketing company in the UK. 

You will develop and sustain audiences throughout the country by pro-actively selling tickets and retail offers, including our membership scheme, for ATG's venues and clients nationwide, providing excellent levels of customer care and consistently exceeding customer expectations.

Person Specification


  • Experience of working in sales environment
  • Like achieving targets
  • You will enjoy working in a team in a fast paced environment
  • The ability to remain calm under pressure
  • The ability to communicate clearly and confidently
  • Passionate about delivering great Customer Service.


Full Time    (40 hours shift based each week)

Part Time   (20 - 25 hrs each week)

Casual        (minimum 12hrs availability each week.

Must be available to work evenings and weekends

Competitive hourly rates offered plus excellent commission opportunities.

Applications must be submitted on ATG Application forms.



Application forms and vacancy information

Please save the documents listed below to your computer. You can do this by clicking the links and following the instructions given by your operating system; usually, this will involve selecting the option to save the file to your desktop.

We would really appreciate you taking the time to complete our Equal Opportunities Survey - there is a link at the end of the application form. The survey is anonymous and does not form part of your application process. It allows us to monitor effectively and ensure we are reaching an appropriately diverse audience.


How To Apply

Please send your completed application form, so it reaches Ambassador Theatre Group by 31 December 2017, quoting the job reference - ATGCON, to:

  • Email:, quoting the job reference (ATGCON) in the subject line
  • By post: Gareth Harvey, Contact Centre Manager, New Wimbledon Theatre, 93 The Broadway, Wimbledon, London, Greater London, SW19 1QG

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