Despatch Assistant

  • Category: Ticketing
  • Job reference: WOKDES
  • Location: Woking
  • Closing date: 31 December 2017
  • Contract term: Casual

More information

ATG Tickets is the ticketing operation of the Ambassadors Theatre Group (ATG).  It is the UK's largest Theatre, Arts and Entertainment ticketing operation, processing 10 million theatre tickets per annum for venues across London, the UK and internationally.  We're currently recruiting a Despatch Assistant for our central fulfilment department based at The New Theatre, Woking. 


Main Purpose:

To assist with the day to day operation of the Despatch Department ensuring a high level of accuracy and efficiency in order to deliver a red carpet service to customers.


Key Responsibilities

  • Assisting the Despatch department in the printing of ticket batches to ensure the timely delivery of orders
  • Dealing with duplicate ticket queries where necessary and helping to ensure customers receive their tickets quickly and securely
  • Ensuring all tickets and vouchers are sent via the appropriate method
  • Helping with deliveries of stock and ensuring the stock room is kept tidy and secure


  • Excellent organizational and time management skills
  • Good interpersonal skills
  • Good eye for detail
  • Ability to work under pressure to tight deadlines
  • Problem solving skills
  • Physically fit some heavy lifting will be required
  • Knowledge of computerized ticketing systems




Application forms and vacancy information

Please save the documents listed below to your computer. You can do this by clicking the links and following the instructions given by your operating system; usually, this will involve selecting the option to save the file to your desktop.

We would really appreciate you taking the time to complete our Equal Opportunities Survey - there is a link at the end of the application form. The survey is anonymous and does not form part of your application process. It allows us to monitor effectively and ensure we are reaching an appropriately diverse audience.


How To Apply

Please send your completed application form, so it reaches Ambassador Theatre Group by 31 December 2017, quoting the job reference - WOKDES, to:

  • Email:, quoting the job reference (WOKDES) in the subject line
  • By post: Despatch Dept, Nikki Robins, Despatch Manager, New Victoria Theatre, The Ambassadors, Peacocks Centre, Woking, Surrey, GU21 6GQ

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