Bistro & Stage Door Bar Manager

  • Category: Catering
  • Job reference: PALBIS
  • Location: Palace Theatre Manchester
  • Closing date: 31 March 2017
  • Contract term: Annualised contract (1920 hours)

More information

We are looking for an experienced manager to head up the day to day operation of both the Oxford Street Bistro and The Stage Door Bar.


We need somebody who is a very strong people manager and team motivator with a bias towards working in a hands-on manner and engaging with customers and team members naturally.

  • Direct line management to the Bistro & Stage Door Bar supervisors and assistants
  • Manage all team members to ensure that all customers feel welcome and are given attentive, friendly, and courteous service at all times
  • Manage the bistro reservation system and deal with any private hire enquires relating to Stage Door Bar
  • Consistently ensure that Oxford Street Bistro and The Stage Door Bar achieves objectives in relation to sales, service, quality, appearance, cleanliness and health and hygiene
  • Promote ATG’s vision and values and lead by example in all areas of responsibility
  • Ensure that all food and other products are consistently prepared and served according to the Bistro’s agreed preparation and service standards
  • Ensure Bistro dishes are served in a timely manner and customer expectations are met
  • Ensure that all equipment is kept clean and kept in excellent working condition, liaising with the venue maintenance team and suppliers as appropriate
  • Ensure that the kitchen and the bar areas are well organised and stock is rotated on a regular basis
  • Oversee recruitment, induction and on-going training (including food hygiene) for all staff working in Oxford Street Bistro and The Stage Door Bar
  • Continuously strive to develop staff in all areas and ensure that there is a multi-functional team
  • When the venue is in operation, you would be expected to cover the role of a kitchen supervisor at least once per week – which includes food preparation. You will also need to cover any absences i.e. sickness and holidays
  • To assist the kitchen supervisor(s) during busy periods with food preparation
  • To assist the bar / waiting staff during busy periods
  • Prepare all required paperwork; including reports, sales analysis and schedules in an organised and timely manner and report results to venue management.
  • Be knowledgeable of ATG’s policies and procedures and ensure that these are consistently adhered to by all team members
  • To be named on the licence as someone who will be in charge of the serving of alcohol in the absence of the named licensee.
  • Oversee product ordering using ATG’s Purchase Order Requisition System
  • To organise regular stock takes, investigating discrepancies and reporting back any variances and liaising with external auditors as necessary   
  • To liaise with Zonal and ATG’s Till Systems team to ensure effective operation and maintenance of our EPOS system
  • Ensure that all products are received in correct unit count and condition, and deliveries are received and receipted in accordance with ATG’s stock policies and procedures
  • Schedule staffing as required by anticipated business demand while ensuring that all positions are staffed as needed and cost objectives are met
  • Understand and ensure compliance with all regulations relating to health and safety and environmental health and complying with all aspects of Better Food Safer Business
  • Assist venue management with the development of the Oxford Street Bistro and The Stage Door Bar business plans and budgets, reviewing income and expenditure against budget and assisting the re-forecasting process 
  • Ensure ATG’s cash handling procedure is adhered to at all times and take overall responsibility for all cash handling and reconciliation within Oxford Street Bistro and The Stage Door Bar
  • Assist in developing, planning and executing marketing, advertising and promotional activities along with the venue marketing team
  • As a venue HOD, work alongside other departments to improve all aspects of the venue



Application forms and vacancy information

Please save the documents listed below to your computer. You can do this by clicking the links and following the instructions given by your operating system; usually, this will involve selecting the option to save the file to your desktop.

We would really appreciate you taking the time to complete our Equal Opportunities Survey - there is a link at the end of the application form. The survey is anonymous and does not form part of your application process. It allows us to monitor effectively and ensure we are reaching an appropriately diverse audience.


How To Apply

Please send your completed application form, so it reaches Ambassador Theatre Group by 31 March 2017, quoting the job reference - PALBIS, to:

  • Email:, quoting the job reference (PALBIS) in the subject line
  • By post: Stacey Broadmeadow, Theatre Manager, Palace Theatre Manchester, 97 Oxford Street, Manchester, Lancashire, M1 6FT

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