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Contact Us

If you have an enquiry, please check our Customer Care section for answers to the most frequently asked questions. Hopefully this will help you through every stage of your online booking process.


To call our Customer Services team:

UK Customers: 0844 871 7615

Overseas Customers: +44 20 7206 1182

Opening hours: 9am- 10pm Monday to Saturday, 10am-8pm Sundays GMT.

For Groups Bookings (8+ people): Please go to our Groups page here.

For Access Bookings & information: To find out about the services available for patrons with mobility limitations, who are hard of hearing, partially sighted, or who have additional needs, please call our dedicated Access booking line:
Access telephone booking line: 0844 871 7677
Access typetalk booking line: 18001 0871 297 5477



Feedback via our online form: If you have a customer service issue or complaint, please contact us using the form below:

By Email

Please note: If your email is with regards to the despatch or collection of tickets, exchanges, online reservations or updating your details please call us on 0844 871 7615. Emails of this nature will not receive an response as we are unable to deal with them via email.

Write to us:
ATG Tickets Customer Contact Centre
4th Floor
Prince Consort House

Frequently Asked Questions

  1. Email  

  2. Calling the Customer Contact Centre  

  4. Press, blog & social media 

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