If you have an enquiry, please check our Customer Care section for answers to the most frequently asked questions. Hopefully this will help you through every stage of your online booking process.
UK Customers: 0844 871 7615
Overseas Customers: +44 20
Opening hours: 9am- 10pm Monday to Saturday, 10am-8pm Sundays GMT.
For Groups Bookings (8+ people for London venues and 10+ for Regional venues ): Please go to our Groups page here.
For Access Information and to book: To find out about the services available for patrons with mobility limitations, who are hard of hearing, partially sighted, or who have additional needs, please call our dedicated Access booking line:
Access telephone booking line: 0844 871 7677
Access typetalk booking line: 18001 0871 297 5477
Feedback via our online form: If you have a customer service issue or complaint, please contact us using the form below:
Please note, we are unable to respond to emails relating to the following enquiries:
• Postage or collection of tickets,
• Exchanges/Booking amendments
• Failed online payments
• Updating your details
If your enquiry relates to any of the above, please call us on 0844 871 7615.
For show information, venue information, prices and running times, please visit the relevant venue page on our website.
If your enquiry is in regards to child policy/age limits or charity requests, please contact the stage door of the relevant venue. Again, we will be unable to respond to emails of this nature.
Write to us:
39-41 Charing Cross Road,
If you want to give feedback via email, please use the form above. Please note that we cannot respond to emails sent via this form about the despatch or collection of tickets, exchanges, online reservations or updating your details. If you want to request replacement tickets online, please use our replacement ticket form here.
We’re pleased to say that ATG doesn’t charge premium rates on any of our 0844 – numbers. All our phone lines charge at a national rate, though this may vary dependent on service providers and if you’re calling from a mobile phone. International calls are charged at a national rate.
If there has been a problem that we haven’t been able to resolve whilst on the phone to you, we will take your details, investigate the issue, and call you back.
ATG’s London Theatres:
Donmar Warehouse Theatre
Duke of York's Theatre
Harold Pinter Theatre
|ATG’s UK Theatres:
Aylesbury: Waterside Theatre
Birmingham: New Alexandra Theatre
Brighton: Theatre Royal
Bristol: Bristol Hippodrome
Bromley: The Churchill Theatre
Edinburgh: Edinburgh Playhouse
Folkestone: Leas Cliff Hall
Glasgow: King's Theatre
Glasgow: Theatre Royal
Grimsby: Grimsby Auditorium
Liverpool: Liverpool Empire
Manchester: Palace Theatre
Manchester: Opera House
Milton Keynes: Milton Keynes Theatre
Oxford: New Theatre
Southport: Southport Theatre
Stoke: Regent Theatre
Stoke: Victoria Hall Theatre
Sunderland: Sunderland Empire
Torquay: Princess Theatre
Woking: Ambassador Cinemas
Woking: New Victoria Theatre
Woking: Rhoda McGaw Theatre
York: Grand Opera House Theatre
New Wimbledon Theatre & Studio
ATG’s US Theatre:
Lyric Theatre, Broadway
Please call the theatre’s stage door number, which you can find on the ‘info’ tab on the venue’s page.
You can find out all our latest news at our News Centre